Lead Enablement Partner, Partner Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and take ownership of the enablement strategy for HubSpot's partner program, focusing on sales representatives and Customer Success Manager (CSM) teams.

• Establish priorities and create scalable enablement systems.

• Act as the main liaison between the field teams and the Partner Experience program team.

• Identify field challenges, prioritize them, and suggest program enhancements.

• Lead collaborative workstreams involving Global Enablement, Sales, Customer Success, and the Academy.

• Incorporate partner enablement into onboarding, certification programs, and continuous learning initiatives.

• Prepare the enablement infrastructure for accreditation updates, compliance mandates, and adjustments to the co-sell framework.

• Manage the enablement framework for co-selling and co-servicing activities.

• Develop and oversee playbooks, guides, onboarding pathways, and quick-reference resources.

• Define content ownership, maintain version control, establish standards, and create feedback mechanisms.

⛳️ Requirements

• Over 5 years of experience in enablement, program management, or a strategic support role within sales or customer success.

• Significant familiarity with partner or channel programs.

• Capability to transition from identifying problems to designing solutions and executing them independently and at scale.

• Excellent strategic communication skills, including proficient writing, confident presentation abilities, and the capacity to influence stakeholders.

• Proven history of leading cross-functional initiatives and achieving alignment without formal authority.

• Systems-thinking mindset to pinpoint structural deficiencies and develop solutions.

• Experience in a channel, reseller, or solutions partner setting is highly preferred.

🏝️ Benefits

• Eligibility for equity plans, including restricted stock units (RSUs), for select roles.

• Annual bonus targets available for eligible positions.

• On-target commission for qualifying employees.

• Overtime pay eligibility for certain roles.

• HubSpot benefits and perks designed to support employee growth.

• Flexible work arrangements and in-person events focused on connection.

• Disability accommodations and alternative travel options provided.