Lead Director – Digital Product, Admission Prevention

This is a fully remote position, open to applicants in Alabama, +43 more states.

📋 Description

• Lead the strategic development and execution of technology products aimed at preventing admissions and segmenting patients.

• Collaborate with healthcare leadership on comprehensive care models to enhance admission prevention efforts.

• Improve care coordination and create or apply models for patient risk stratification.

• Formulate care model strategies in partnership with stakeholders from CVS Healthcare Delivery.

• Guide cross-functional technology teams to pinpoint and implement effective technology solutions.

• Develop shared metrics for outcomes that relate to clinical quality, patient experience, and financial performance.

• Oversee multidisciplinary teams consisting of product managers, Epic analysts, software engineers, data scientists, and designers.

• Convert clinical concepts into problem statements, product specifications, and Epic/technology architectures.

• Merge external data sources with internal Epic workflows to equip clinicians with actionable insights.

• Manage the technology lifecycle from problem identification to solution development, deployment, and realization of outcomes.

• Create ongoing feedback loops and cycles for iterative improvements.

• Expand solutions across both Value-Based Care and Fee-for-Service delivery settings.

• Guide, mentor, and cultivate a high-performing product team.

• Lead and mentor diverse teams in Epic, engineering, and data science.

• Promote a culture of curiosity, resilience, problem-solving, joy, and high engagement.

⛳️ Requirements

• A Bachelor’s degree is required.

• Over 10 years of progressive leadership experience in healthcare operations, clinical technology product management, and enterprise EHR implementations, particularly with Epic.

• Proficiency in value-based care models and Epic as a primary care delivery platform.

• Practical experience with Epic EHR workflows and module configurations.

• Capability to translate operational needs into Epic builds.

• Knowledge of how external health data enhances EHR clinical workflows.

• Extensive familiarity with clinical operations and Quality Improvement methodologies.

• Strong knowledge of Value-Based Care frameworks and Fee-for-Service operational dynamics.

• Understanding of medical cost initiative care pathways.

• Proven success in leading cross-functional teams to deliver large-scale technology-driven clinical interventions.

• Documented experience collaborating with primary care networks, retail clinics, or value-based care organizations to enhance medical cost trends and clinical care pathways.

• Established ability to communicate, influence, and build trust with senior executives and frontline team members.

• Exceptional analytical skills with the capability to translate ambiguous clinical challenges into structured problem statements.

• Demonstrated capacity to lead with empathy, optimism, and rigor.

• A graduate degree and/or clinical background (RN, MD, DO, NP, PA) is preferred.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial wellness.

• CVS Health bonus, commission, or short-term incentive program.

• Equity award program.