Lead Business Analyst, AI – Automation

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver operational leadership for enterprise AI, agentic AI, and automation projects.

• Spearhead intricate business analysis efforts and shape the roadmaps for AI and automation.

• Mentor business analysts while collaborating with business and technology leaders to achieve measurable outcomes.

• Act as a senior subject matter expert for Intelligent Automation, Agentic AI solutions, and Business Process Transformation.

• Cultivate trusted advisory relationships with executives and management within business units.

• Direct enterprise AI, Agentic AI, and Process Automation initiatives, including the enablement of Microsoft Copilot.

• Convert business strategies into operating models that leverage AI and automation.

• Articulate the AI and Automation strategy, value realization, and roadmaps to stakeholders.

• Serve as the primary escalation point for complex, cross-domain AI and Automation initiatives.

• Identify, assess, and prioritize opportunities for automation and Agentic AI.

• Guide solution design utilizing RPA, Desktop Automation, IDP, Conversational AI, ML, and Agentic AI patterns.

• Ensure that requirements, process flows, and solution designs facilitate responsible, secure, and scalable AI deployment.

• Oversee the development of SOPs and Process Definition Documents.

• Collaborate with architecture, security, data, and platform teams to ensure compliance.

• Manage demand intake, triage, and capacity planning for AI and Automation services.

• Enforce governance models for the AI and automation lifecycle.

• Monitor benefits realization, operational KPIs, and value delivery.

• Provide executive reporting, manage issue escalation, and plan corrective actions.

• Contribute to AI risk management, model governance, ethical AI practices, and control design.

• Offer both formal and informal leadership and mentorship to Business Analysts and external developers.

• Establish standards for analysis, reusable artifacts, and best practices.

• Review and provide guidance on business cases, requirements, and solution proposals.

• Support training initiatives, communities of practice, and tool adoption.

• Lead projects that span multiple business units and influence investment decisions and enterprise roadmaps.

• Manage relationships with internal Business Unit clients and coordinate project activities.

• Prepare business requirements, project plans, and resource needs while coordinating work assignments.

• Ensure adherence to policies and procedures.

⛳️ Requirements

• A Bachelor’s degree in Business, Information Systems, Engineering, Data Analytics, or a related field is required.

• A minimum of 8 years of experience in IT Business Analysis, Process Automation, or Digital Transformation is required.

• Proven experience in delivering advanced Automation, AI, and Agentic AI solutions in enterprise settings.

• Demonstrated success in providing operational leadership, mentoring, and leading cross-functional teams.

• Experience in defining and governing AI-enabled business processes is preferred.

• Certifications in ITIL, PMP, CBAP, BRM, Six Sigma, or AI/ML-related fields are preferred.

• Familiarity with agentic AI frameworks and patterns.

• Experience with RPA platforms such as UiPath and workflow orchestration tools.

• Knowledge of process modeling and discovery tools such as IBM Blueworks.

• Experience with ServiceNow or similar enterprise service management platforms.

• Proficiency in enabling business solutions using Microsoft Copilot, Microsoft 365, and Copilot Studio.

• Understanding of Copilot extensibility, data, analytics, and AI governance concepts.

• Strong strategic thinking and systems-level problem-solving abilities.

• Capability to translate ambiguous business needs into actionable AI-enabled solutions.

• Excellent executive communication and influencing skills.

• Commitment to responsible AI, operational rigor, and value realization.

• Ability to collaborate effectively with both internal and external partners.

• Proficiency in representing Panasonic services and developing ROI-based business cases.

• All candidates must possess valid authorization to work in the U.S.

🏝️ Benefits

• Comprehensive medical, dental, vision, and prescription plans.

• Options for Health Savings Accounts and Flexible Spending Accounts.

• Insurance offerings including life, accident, critical illness, disability, legal, identity theft, and pet coverage.

• 401(k) plan with company matching contributions and immediate vesting.

• Paid vacation, holidays, personal days, sick leave, volunteer leave, and parental and caregiver leave.

• Tuition reimbursement for job-related courses after six months of service.

• Access to a Lifestyle Spending Account.

• Employee Assistance Program (EAP).

• Virtual health management and support for chronic conditions.

• Resources for neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility assistance.

• High5 employee recognition and awards platform.

• Opportunities for quarterly and annual employee recognition.

• Potential for an annual performance-based bonus.

• Up to 5% travel may be required.