Lead Atlassian Platform Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Design the target-state Atlassian architecture, encompassing instance and tenancy design, project and workflow schemes, permissions, issue security, custom field strategy, and naming conventions for Jira Software Cloud.

• Lead the discovery, assessment, migration phases, sequencing, and cutover decisions for the consolidation of multiple Jira instances.

• Establish configuration standards, architecture review processes, and authoritative change control while maintaining engineering flexibility.

• Determine the use of native Atlassian features, marketplace applications, Forge, Connect, or custom development solutions.

• Architect Atlassian Access, which includes SSO, SCIM provisioning, authentication policies, IP allowlisting, permission architecture, and data residency considerations.

• Separate customer-facing portals from internal operations and design for regulated data and audit compliance.

• Design applications utilizing Rovo, Atlassian Intelligence, and Claude for knowledge management, search grounding, ticket deflection, and administrative automation.

• Mentor architects and administrators located in the US, India, and Mexico.

• Create reference architectures, decision records, and automation libraries.

⛳️ Requirements

• Over 8 years of experience in the Atlassian ecosystem.

• More than 3 years in an architectural or platform design role.

• Proven experience in designing and implementing enterprise Jira Software Cloud environments.

• Experience leading large-scale Cloud-to-Cloud consolidations.

• Skilled in developing configuration standards while balancing control with team autonomy.

• Extensive expertise in Jira Software, along with a working knowledge of Confluence and JSM.

• Familiarity with JSM request types, SLAs, queues, portal design, knowledge structures, and deflection strategies.

• Current practical experience with Rovo, Atlassian Intelligence, Claude, or similar AI tools, with demonstrable projects developed using these technologies.

• Ability in program planning, sequencing, and dependency management.

• Experience in regulated environments that involve access control, audit evidence, and data handling requirements.

• Ideally, experience in sectors such as healthcare, financial services, or other regulated industries.

• Experience managing an internal company platform rather than solely delivering client projects.

• ACP-620 or ACP-120 certification is preferred but not mandatory.

• Capability to work across multiple time zones.

• Candidates may need to undergo a pre-employment criminal background check.

• Must be eligible to work remotely within the US.

🏝️ Benefits

• Flexible remote work arrangement.

• Potential travel may be required based on company needs.

• Reasonable accommodations available for individuals with disabilities.

• Commitment to equal opportunity and workforce diversity.