Lead AI Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, and manage AI agent workflows across the user interfaces and internal tools of the NBA platform.

• Collaborate with the engineering team to write and deploy production code.

• Create multi-step agent pipelines that incorporate the platform's data layer, decision-making outputs, and activation channels.

• Integrate large language models into platform workflows, focusing on prompt engineering, tool utilization, structured output management, and context handling.

• Work closely with frontend and product teams to provide AI-driven analysis and recommendations within the Command and Control UI and other operator-facing interfaces.

• Develop evaluation frameworks to assess the quality of AI outputs.

• Ensure that agent workflows are dependable, auditable, and compliant within a regulated healthcare setting.

• Lead a small team of engineers and contractors.

• Oversee AI engineering contractors by setting expectations, reviewing their work, and upholding quality standards.

• Demonstrate best practices for AI-enhanced development throughout the engineering organization.

⛳️ Requirements

• A minimum of 6 years of experience in software or ML engineering.

• At least 1 to 2 years dedicated to LLM integration, agentic AI, or AI product engineering.

• Practical experience in building production agentic systems, including multi-step pipelines, tool orchestration, structured output management, and multi-turn conversation management.

• Familiarity with RAG patterns and vector search in production environments.

• Proficient in Python programming.

• Experience integrating LLM APIs such as Anthropic, OpenAI, or similar into real-world applications.

• Demonstrated capability to lead a small team or pod through successful delivery and manage contractor resources.

• Strong judgment regarding appropriate AI usage in regulated, member-facing scenarios.

• Ability to articulate agentic architecture to both engineering and product stakeholders.

• Extensive knowledge of AI productivity tools like Claude and Copilot.

• Must work from a dedicated, interruption-free environment to safeguard member PHI/HIPAA information.

• Reliable home internet connection with a minimum of 25 Mbps download and 10 Mbps upload speeds.

• Occasional travel to Humana offices for training or meetings may be necessary.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Self-provided internet service for home or hybrid employees.

• Occasional travel to Humana offices for training or meetings.