
Large Loss Property Adjuster – Field Estimating
Posted 6 days ago

Posted 6 days ago
This is a fully remote position, open to applicants in Kentucky.
• Visit customers' residences to perform on-site inspections
• Examine coverage and property damage
• Generate estimates using Xactimate and various estimating software
• Resolve claims quickly and efficiently
• Manage virtual claims nationwide through ClaimsX Video Collaboration and other platforms
• Deliver empathetic and clear customer service throughout each claim process
• Conduct thorough damage assessments and interpret policies to ascertain coverage
• Interact with customers via phone, email, and video chat
• Assess and negotiate settlements with customers, vendors, third-party carriers, and claimants
• Utilize estimating tools, job aids, and settlement platforms to address claims
• Implement policies in accordance with policy agreements
• Ensure timely and precise claim documentation in the claims system
• Undergo approximately two weeks of training in Dallas, Texas
• Residency in the USA - KY (Remote) is essential
• A minimum of 4 years’ experience as an outside adjuster is highly preferred
• Experience in managing claims involving multiple trades and over $100,000 in losses
• Proficient in Xactimate and other relevant estimating software
• Strong analytical and technical abilities to accurately assess damages and facilitate claims settlements
• Exceptional communication and interpersonal skills
• Capability to travel to customers' homes and administer virtual claims nationwide
• Detail-oriented with strong organizational skills
• Ability to lift a 50-pound ladder and access roofs with a pitch of up to 6/12
• Valid driver's license and readiness to travel
• Active insurance license holders are required to cancel existing appointments and cannot maintain outside appointments during employment
• Resident producer license holders must relinquish that license when directed
• May need to secure an adjuster and/or appraiser license within 60 days of hire
• Must successfully pass a background check
• Not available to residents of California, Alaska, Hawaii, or Puerto Rico
• Reliable internet connection with a minimum speed of 50 MB download and 5 MB upload
• Dedicated, private workspace at home with suitable desk and seating
• A $1,000 Licensing Sign-on Bonus may be available for eligible active licenses
• A company car may be provided based on annual work mileage
• Mileage reimbursements for personal vehicle use during work
• Flexible time-off policy and scheduling
• Healthcare benefits starting from Day 1
• 401K/pension plan
• Education reimbursement opportunities
• Initial and ongoing training provided
• Support for career advancement and continuous development
• Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
• Monthly reimbursement for internet connectivity costs
• Remote work arrangement
Mercor
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