Korean Bilingual Virtual Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Prepare and organize medical record documentation/charts for healthcare providers.

• Ensure compliance of medical records through self-documentation verification.

• Update patient medical histories, physical examinations, and other relevant health data.

• Compile and dispatch documentation to physicians for their review and endorsement, following detailed data entry and facility-specific protocols.

• Track the timeframe of basic lab results and screening processes.

• Adhere to hospital and medical facility policies, including HIPAA and Joint Commission standards.

• Execute clerical tasks and responsibilities to enhance provider productivity and clinic operations.

• Evaluate, review, and implement applicable criteria.

⛳️ Requirements

• Prior experience in a customer service or healthcare-related position is preferred.

• Strong verbal and written communication skills alongside excellent interpersonal abilities.

• Exceptional problem-solving skills and meticulous attention to detail.

• Capability to multitask and prioritize effectively in a dynamic environment.

• Proficient in Microsoft Office and electronic medical records (EMR) systems.

• Compassionate and empathetic attitude.

• Desktop or laptop with a minimum i3/Ryzen3 processor and 8GB of RAM.

• Webcam.

• Noise-cancelling headset.

• Internet speed of 30Mbps or higher.

• A dedicated workspace at home.

• Proficient English communication skills in a professional context.

• Proficient Chinese communication skills in a professional work environment.

🏝️ Benefits

• Complimentary medical coverage.

• Life and disability insurance.

• Opportunities to join clubs based on your interests.

• Paid training programs.

• Flexible remote work arrangement.