Key Accounts Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Formulate account strategies and plans that align with brand goals and retailer ambitions.

• Cultivate relationships with retailer merchants, planners, business managers, digital teams, and visual merchandising partners.

• Convey account strategies, operational practices, trade calendars, significant events, and priorities to internal stakeholders.

• Lead the follow-up process after retailer meetings and requests.

• Take ownership of retail and E-Retail sales objectives for designated U.S. accounts.

• Create and share seasonal trade calendars and commercial strategies.

• Enhance brand visibility across retailer digital platforms.

• Evaluate sales performance, competitive actions, and the effectiveness of brand exposure.

• Oversee daily account operations and the execution of corporate programs.

• Coordinate product launches, campaigns, and site-merchandising assets.

• Maintain account calendars, confirmations, demonstration agreements, and necessary documentation.

• Organize cross-functional meetings and relay updates on account initiatives and statuses.

• Monitor E-Retail orders and troubleshoot execution challenges.

• Supervise inventory levels and stock composition by account and location.

• Allocate promotional items strategically by location.

• Track retail sales, invoiced turnover, and maintain account reporting.

• Share insights on retailer learnings, competitive intelligence, and performance metrics.

• Collaborate with Sales, Marketing, E-Retail, Education, Field Sales, Visual Merchandising, Supply Planning, and retailer teams.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, or a related field is preferred, or equivalent professional experience.

• Over 7 years of experience in account management, retail planning, or commercial roles within luxury beauty, fragrance, or a similar premium consumer sector.

• Proficiency in English is mandatory.

• Advanced skills in Microsoft Excel and PowerPoint are essential.

• Familiarity with retailer portals, sales reporting, and digital asset or content management tools.

• Capability to develop account plans, execute retail events and programs, analyze sales and inventory, manage allocations and orders, and navigate department store and specialty retail practices.

• Commercially focused, highly organized, and detail-oriented.

• Excellent written and verbal communication skills.

• Collaborative, proactive, and adaptable to changes.

• Ability to exercise discretion and sound judgment when dealing with confidential information.

• Willingness to travel and work flexible hours as business needs require.

🏝️ Benefits

• Hybrid work arrangement.

• Flexible working hours as dictated by business needs.

• Travel opportunities based on business requirements.

• Confidential handling of employee information.

• Competitive market pay with flexibility based on expertise, performance, and tenure.