Key Account Manager – Robotics, Actuators

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee and enhance relationships with actuator customers in North America, serving as the main communication liaison throughout the project lifecycle.

• Directly handle sales operations related to revenue and settlements, encompassing order management, supply chain coordination, and tracking of Accounts Receivable.

• Create and implement regional business plans and Go-to-Market strategies to promote actuator adoption within the North American robotics sector.

• Discover new business opportunities and establish a strong project pipeline through market analysis and proactive customer engagement.

• Advocate for actuator solutions and enhance brand visibility by participating in industry events, trade shows, and customer meetings.

• Record customer requirements and market insights (Voice of Customer) to influence the development of next-generation products and features.

• Collaborate with HQ Product Management, local subsidiaries, and cross-functional teams to ensure timely project completion and optimize customer satisfaction.

• Manage the complete project lifecycle, including customer relationships, pipeline development, revenue management, and coordination with HQ R&D.

⛳️ Requirements

• A Bachelor’s degree or higher (STEM majors are strongly preferred).

• At least 5 years of experience in components sales within technology-focused industries.

• A minimum of 10 years of sales experience, including at least 5 years in components sales within tech-based sectors.

• Strong entrepreneurial mindset with a demonstrated ability to build new business ventures from the ground up.

• Proven experience in customer engagement and strategic account management.

• Capability to systematically manage, document, and share sales progress organically.

• Proficient in utilizing and managing CRM tools such as Salesforce.

• Strong project management abilities.

• Proven track record in leading complex customer relationships and managing long-cycle sales processes.

• Native or near-native proficiency in English.

• Willingness to travel frequently (30% to 50% of working time; must be eligible for international travel).

• Valid work authorization in the United States (no visa sponsorship required).

🏝️ Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision, and prescription benefits.

• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with various investment options.

• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.

• Performance-based Short-Term Incentives (varies by role).

• Access to confidential mental health resources to assist you and your loved ones in improving your quality of life.

• Personal fitness goal incentives.

• Paid parental leave.

• Support for families raising children with learning, social, behavioral challenges, or developmental disabilities.

• Group Rate Life and Disability Insurance.