Key Account Manager – Residential HVAC, District Heating

This is a fully remote position, open to applicants in Czechia.

📋 Description

• Expand and enhance IMI Climate Control’s residential market presence in the Czech Republic.

• Establish and nurture relationships with housing associations, district heating operators, residential developers, property management firms, and key installation contractors.

• Forge lasting partnerships with decision-makers and technical stakeholders.

• Develop and execute account development strategies for strategic clientele.

• Identify opportunities for renovation, modernization, energy efficiency, sustainability, decarbonization, and energy savings.

• Achieve predefined sales and profitability objectives.

• Promote the specification and adoption of IMI Climate Control solutions in residential projects and district heating initiatives.

• Discover new project opportunities and convert them into sales.

• Advocate for balancing and control valves, thermostatic solutions, pressure maintenance, water quality, and district heating applications.

• Manage opportunities from identification through technical solution development, quotation, commercial negotiation, and sales conversion.

• Develop pilot projects and scalable solutions across customer building portfolios.

• Keep abreast of legislation, energy efficiency initiatives, renovation programs, and trends in district heating.

• Provide market intelligence and competitor insights to management.

• Conduct technical presentations and product training for customers and partners.

• Assist consultants and contractors during project design and specification phases.

• Consult with the Technical Manager on technical solutions, commercial strategies, and critical project decisions.

• Advise clients on optimizing hydronic systems and enhancing energy efficiency.

• Collaborate with Technical Support, Customer Service, Marketing, Product Management, and Regional Sales teams.

• Maintain precise CRM records, project pipelines, and sales forecasts.

• Support local and regional business initiatives.

• Meet targets for revenue, margin, strategic account growth, project specifications, new business, retention, satisfaction, and market share.

⛳️ Requirements

• Secondary or higher educational qualification in a technical, HVAC, energy, building services, business, or related discipline.

• Relevant experience in sales, account management, business development, HVAC, energy, or building services.

• Proven track record in developing customer relationships and identifying new business opportunities.

• Background in HVAC or district heating is advantageous.

• Experience with housing associations, district heating operators, utilities, developers, or installation firms is a plus.

• Basic understanding of HVAC or building services systems, along with a willingness to further develop technical knowledge.

• Strong commercial acumen and communication skills.

• Ability to engage with both technical and business stakeholders effectively.

• Proficient presentation and relationship-building skills.

• Familiarity with CRM systems and Microsoft Office.

• Fluent in Czech and possess a working knowledge of English.

• Customer-oriented mindset, commercial awareness, results-driven approach, relationship management skills, technical curiosity, strategic thinking, self-motivation, accountability, project ownership, and technical sales aptitude.

• Willingness to travel regularly throughout the Czech Republic.

• Occasional international travel for training, customer engagements, and regional meetings.

• Legally authorized to work in the country of application.

🏝️ Benefits

• Fully remote working arrangement.

• Full-time employment opportunity.

• Access to training opportunities.

• Opportunities for international customer visits and participation in regional meetings.

• Technical and professional development through exposure to HVAC, energy efficiency, and hydronic solutions.