Key Account Manager – Northern Region

This is a fully remote position, open to applicants in Austria.

📋 Description

• Develop and enhance strategic customer connections in the Northern region.

• Build, sustain, and further nurture a robust customer network.

• Oversee existing clients, focusing on revenue, growth, and retention objectives.

• Recognize opportunities for cross-selling and upselling.

• Handle intricate sales cycles, from initial consulting and projects to managed services.

• Organize and lead customer meetings, workshops, and management presentations.

• Proactively manage a partner network centered on Microsoft, Dell Technologies, Barracuda, Fortinet, and Cisco.

• Collaborate with vendors on account strategies, joint customer initiatives, campaigns, incentives, and enablement programs.

• Utilize vendor programs to enhance value for clients and Base-IT.

• Provide guidance to customers on Microsoft 365, Azure, Microsoft Security, managed security services/SOC, and cloud and hybrid infrastructures.

• Convert technical solutions into clear business advantages for decision-makers.

• Work closely with Presales, Consulting, and Operations teams.

⛳️ Requirements

• Several years of experience in key account management and/or IT sales.

• Strong network in the Northern region, including customers, decision-makers, and IT leaders.

• Comprehensive knowledge of the Microsoft ecosystem, especially in cloud and security domains.

• Experience with enterprise clients and complex IT environments.

• Understanding of managed services, SLA models, and long-term client relationships.

• Entrepreneurial approach and a strong sense of ownership.

• Excellent customer and service orientation.

• Outstanding communication skills at management and C-level.

• Structured and independent working style.

• Team player capable of collaborating across Sales and Technical departments.

• Experience with public sector clients and tenders is a plus.

• Knowledge of IT security and compliance, such as NIS2, is advantageous.

• Microsoft, Fortinet, or Dell certifications are beneficial but not mandatory.

• Willingness to travel throughout Austria.

🏝️ Benefits

• Performance-driven compensation with a commitment to offering a competitive salary above the standard market rate.

• Attractive bonus structure in addition to the base salary.

• Option to work a four-day workweek.

• Collaboration with internationally engaged clients.

• Provision of a company car.

• Company mobile phone, laptop for potential personal use, and additional IT equipment.

• Flexible working hours and the possibility to work from home.

• Attractive discounts for employees.

• Personalized training and certification opportunities.

• Fresh fruit, unlimited coffee, and various other surprises.

• Legendary team events, including remarkable company outings.

• Numerous discounts and special offers in fashion, leisure, and technology.

• Company bike available.

• Sports program "200er."

• Corporate healthcare initiative offering free physiotherapy and massage services.

• High level of autonomy and scope for initiative.

• Short decision-making processes and direct access to senior management.