Key Account Manager – Nordics, Baltics

This is a fully remote position, open to applicants in Finland.

📋 Description

• Drive the sell-in and sell-out sales for JBL and Harman/Kardon Consumer Audio products at the wholesale and outlet level across Finland, Estonia, Latvia, and Lithuania.

• Manage and enhance strategic relationships with key clients, retail partners, and other regional customers.

• Take ownership of Finnish commercial performance, focusing on revenue growth, margin, and forecast accuracy.

• Define and implement a commercial strategy that aligns with Nordic priorities.

• Monitor category performance, including sell-in, sell-out, inventory, and profitability metrics.

• Lead strategic account management and collaborative business planning.

• Act as the primary commercial contact and trusted advisor for regional customers.

• Design and execute regional sales account plans.

• Analyze sales results to enhance forecast accuracy and adjust strategies accordingly.

• Lead contract negotiations and renewals in collaboration with legal and finance teams.

• Collaborate with Supply Chain, Sales Support, and Business Administration teams on account and distribution relationships, as well as new business development initiatives.

• Monitor and manage customer stock levels in coordination with the centralized supply chain.

• Coordinate regional activities and share best practices across markets.

• Track competitive trends and market developments, proposing strategies for growth.

• Manage merchandising and promotional support in conjunction with the marketing department.

• Create and implement marketing activities focused on driving sell-out.

• Optimize product mix to enhance sales, volume, and brand performance.

• Escalate order-related issues to the Sales Support team.

⛳️ Requirements

• A minimum of 5 years of sales or business development experience within the Consumer Electronics or high-tech industries, or at a relevant customer.

• Proficient in English, both written and spoken.

• A strong understanding of or affinity for the Finnish and Baltic consumer electronics markets, including customers and key players.

• Exceptional communication and negotiation skills.

• Willingness to travel within the region as necessary.

• Familiarity with modern sales analytical tools and stock replenishment processes.

• Demonstrated proficiency in MS Office applications.

• Knowledge of regional regulatory frameworks and market dynamics is a plus.

• Strong analytical skills with the ability to interpret market data and trends is advantageous.

• Willingness to work from a home office and travel up to 50% of the time.

🏝️ Benefits

• Variable compensation and allowances may encompass quarterly or annual bonus pay, commission payments, long-term incentive compensation, or specific allowances.

• Paid time off and holidays.

• Sick and family leave.

• Health and wellbeing support.

• Retirement or savings plans where applicable.

• Flexible work schedule.

• Positive work-life balance culture.

• Opportunities for engagement with the Wellness Committee, Volunteer Committee, and Harman Women’s Network.

• Professional development opportunities through HARMAN University’s business and leadership academies along with an extensive course catalog.

• Employee discounts on HARMAN audio products, including JBL and Harman/Kardon.

• An inclusive and diverse work environment.

• Reasonable accommodations available for applicants with disabilities.