Key Account Manager – Grocery & Convenience

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead presentations at the head office for major grocery and convenience accounts located in Ontario.

• Assist with the launch of new products and retailers, including assessments and recommendations for POG/MOD.

• Enhance ACV across grocery and convenience accounts while expanding the SKU assortment.

• Oversee daily administrative responsibilities for distributors and accounts.

• Organize and manage category data and relevant information.

• Develop sales presentations and supporting documentation.

• Visit the head offices of key retailers to engage with Senior Category Managers, evaluate performance, and provide guidance on modifications and opportunities.

• Utilize market data and category insights to craft presentations aimed at maximizing market share and shelf presence.

• Cultivate extensive category knowledge to become a trusted resource for retailers.

• Identify white space opportunities through the use of category data, insights, and analysis.

• Manage and evaluate retailer dashboards to analyze product velocities and pinpoint opportunities.

• Oversee trade spending and financial management for accounts.

• Identify and create off-shelf opportunities to enhance consumer engagement and drive incremental growth.

⛳️ Requirements

• 3–5 years of experience in category management within CPG, specifically supporting significant national key accounts in the Canadian grocery and convenience sectors.

• In-depth knowledge of the Canadian grocery and convenience landscape.

• Experience collaborating with accounts such as Parkland, Circle K, Petro-Canada/Suncor, Rexall, or comparable retailers.

• Familiarity with category assessment, POG/MOD planning and execution, assortment management, and recognizing opportunities within key grocery and convenience accounts.

• Proficient in Nielsen, SPINS, IRI, retail POG software, along with advanced skills in Excel, PowerPoint, and Word.

• Understanding of financial principles, including account P&L management, forecasting, demand planning, inventory oversight, trade spending, and seasonality.

• Excellent organizational, communication, presentation, and interpersonal skills.

• Capability to manage multiple priorities while keeping senior leadership informed of significant business updates.

• An entrepreneurial and self-sufficient mindset.

• Ability to collaborate across functions, influence without direct authority, and work with minimal supervision in a dynamic, growing environment.

• Strong customer service orientation with prompt communication across customers, suppliers, and internal teams.

• Bilingual in French and English is preferred but not mandatory.

• Candidates based in Ontario are preferred.

🏝️ Benefits

• Participate in run clubs, group workouts, races, and sporting events.

• Equal Opportunity employer.

• Objective candidate evaluation through Alva Labs personality and logical ability assessments.