Key Account Manager – Food

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Cultivate and enhance connections with major and regional clients in the Bakery, Confectionery, Culinary, Dairy, and Intermediate sectors.

• Oversee one to ten designated customers while identifying potential new business opportunities.

• Meet sales quotas and CM1 targets, as well as achieve strategic account goals.

• Present the comprehensive range of company products and services to assigned clients.

• Spearhead customer account planning to ensure that client needs and expectations are fulfilled.

• Establish, maintain, and enhance customer relationships.

• Introduce Döhler ingredients to the market through support for innovation, RFP processes, and competitive positioning.

• Implement annual sales planning and refresh customer-related forecasts.

• Develop and execute sales strategies and initiatives for the business unit.

• Build professional relationships with decision-makers at customer organizations.

• Assess, coordinate, and confirm customer requirements to boost loyalty and enhance customer value.

• Determine pricing structures while adhering to pricing desk guidelines, market conditions, and customer circumstances.

• Set operational targets and create, as well as regularly update, account development plans.

• Promote process and organizational optimization in collaboration with the line manager.

• Achieve sales, revenue, and profit objectives while addressing any discrepancies.

• Ensure the successful execution of customer projects; monitor sample, quote evaluation, and contract status, including necessary interventions at customer sites.

• Process customer complaints in accordance with established requirements.

⛳️ Requirements

• Bachelor’s degree in a relevant field such as Food Science, Business Administration, or Marketing.

• At least 10 years of experience in the food and beverage sector.

• Proficient in SAP.

• Willingness to travel approximately 30% to 50% of the time.

🏝️ Benefits

• Flexible professional development opportunities across various departments and a global team.

• Chance to expand skills, uncover new strengths, and shape your career trajectory.

• Work within an international team with opportunities for global collaboration.

• Engage in meaningful work that generates positive energy.

• Empowerment to take initiative, share innovative ideas, and make a significant impact.

• A culture that promotes knowledge-sharing and teamwork.

• Participate in the Culture Fit Challenge.