Key Account Manager – Data Center

This is a fully remote position, open to applicants in Italy.

📋 Description

• Act as the primary point of contact for clients in the data center sector.

• Build, maintain, and strengthen long-term relationships with customers.

• Understand client goals and needs, translating them into appropriate solutions.

• Ensure a high level of customer satisfaction by proactively addressing requests and challenges.

• Develop and implement strategic account plans to achieve revenue targets and foster growth.

• Identify upselling and cross-selling opportunities with existing clients.

• Analyze market trends, competition, and emerging technologies to leverage business opportunities.

• Strengthen Carrier's positioning in the data center market.

• Prepare periodic reports on accounts, commercial results, and KPIs for senior management.

• Analyze account data to identify trends, opportunities, and areas for improvement.

• Prepare and present business reviews and growth plans to clients and internal stakeholders.

• Independently develop and implement commercial strategies and initiatives.

• Present strategic decisions and investment proposals to management as needed.

• Contribute to multidisciplinary projects and foster collaboration across business functions.

• The role does not involve direct resource management.

⛳️ Requirements

• In-depth knowledge of hyperscalers, cloud service providers, and the data center industry.

• Knowledge and experience in the HVAC sector is a significant advantage.

• Proven experience in managing large and complex accounts and achieving commercial objectives.

• Strong organizational skills.

• Ability to understand technical issues and translate them into commercial solutions.

• Excellent negotiation and communication skills.

• Strong customer orientation and relationship management skills.

• Experience using Microsoft Office and commercial systems such as SAP, Salesforce, and other CRM solutions.

• Proficient in both written and spoken Italian and English.

🏝️ Benefits

• A challenging and strategic role within a global market leader.

• The opportunity to work with leading hyperscaler clients and on innovative projects in the data center sector.

• Ample room for personal initiative, entrepreneurship, and professional development.

• Collaboration with experienced international teams within an innovative and growing organization.

• Competitive contractual conditions commensurate with your experience and expertise.

• Excellent opportunities for professional development and growth within Carrier.

• Short-term economic incentives subject to plan requirements.

• Additional benefits and wellness programs.

• Support for employee health, safety, and success.