Key Account Manager, DACH

This is a fully remote position, open to applicants in Germany.

📋 Description

• Report to the Growth Director for Germany.

• Oversee major strategic clients whose communication requirements are essential to their primary business operations.

• Propel revenue growth by meeting sales objectives and enhancing existing client accounts through the upselling and cross-selling of communication skills programs.

• Formulate and implement strategic account plans to discover new opportunities, boost client spending, and maximize the long-term value of key accounts.

• Cultivate strong relationships with key decision-makers and stakeholders across various departments, subsidiaries, and international teams.

• Handle contract renewals and negotiations to showcase value, enhance client loyalty, and secure enduring partnerships.

• Oversee the sales pipeline and revenue forecasts.

• Maintain precise CRM records and provide timely sales reports.

• Collaborate with Client Success, Marketing, Sales Operations, and Product teams to promote program adoption, ensure client satisfaction, and drive account growth.

⛳️ Requirements

• A minimum of 5 years of experience in B2B sales or key account management, with a proven history of meeting sales targets and expanding existing client accounts.

• Strong consultative selling, negotiation, and closing abilities, with experience in upselling, cross-selling, and contract renewals.

• Excellent skills in relationship-building and stakeholder management, capable of forming long-term partnerships with international clients and senior decision-makers.

• Familiarity with strategic account planning and structured sales methodologies, such as MEDDICC, to qualify opportunities, navigate complex sales processes, and drive revenue growth.

• Proficiency in English, with the ability to communicate effectively with international clients.

• German language skills are advantageous.

• Strong organizational and analytical capabilities.

• Expertise in CRM systems, sales pipeline management, revenue forecasting, and sales reporting.

• Résumé must be submitted in English.

🏝️ Benefits

• Remote work from home culture.

• Opportunities for collaboration with colleagues in regional offices (if applicable).

• Generous paid time off, including public and personal holidays.

• Two company-wide days off each year.

• Access to language learning resources.

• Masterclasses and opportunities for professional development.

• A culture centered on coaching and constructive feedback.

• Virtual wellbeing sessions.

• Team-building activities.

• Informal social clubs.

• Intercultural Assessment to foster collaboration across diverse cultures.

• Referral program bonus for recommending talented professionals (conditions apply).

• Diversity, Equity, Inclusion Workplace Certification and commitments.