Key Account Manager – B2B SaaS

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take charge of the commercial growth of current customers

• Spot upsell and cross-sell opportunities

• Lead contract discussions to a successful conclusion

• Ensure a seamless transition after closing the initial deal

• Capitalize on commercial opportunities that arise from daily customer operations

• Create customized growth strategies for key accounts

• Comprehend customers’ strategic goals and illustrate how Sunhat can assist them in enhancing sustainability and compliance workflows

• Collaborate closely with the Customer Success team to ensure customer retention and mitigate churn

• Foster organic growth within customer organizations

• Relay market trends and customer requirements back to the Product and Sales teams

• Continuously enhance the go-to-market strategy

⛳️ Requirements

• Strong background in account management or sales in a B2B SaaS context

• Preferably, experience with intricate enterprise solutions that necessitate consultative selling

• Demonstrated success in strategically growing existing customer accounts and maximizing revenue potential (ARR)

• Confident interaction at the management level

• Capability to formulate complex business cases and present them convincingly

• Close collaboration with CSMs and an awareness of customer-centric commercial success

• Self-motivated and entrepreneurial mindset in work

• Excellent communication abilities in both German and English

🏝️ Benefits

• Competitive compensation package

• Fully remote work option within Germany or access to offices in Cologne, Hamburg, and Berlin

• High level of flexibility to promote work-life balance

• MacBook and necessary software provided

• Professional development budget for courses, conferences, and more

• €50 monthly tax-free benefit for shopping vouchers or an Urban Sports Club membership