Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Propel sales solutions and revenue growth throughout the U.S. market.

• Identify and secure new business opportunities within targeted U.S. accounts.

• Develop and sustain a qualified customer pipeline to consistently meet sales quotas.

• Manage the entire solution sales process from qualification and development to procurement and closure.

• Lead intricate solution sales involving multiple stakeholders, including scientists, lab operations, procurement, and executive sponsors.

• Position Volta Labs as a strategic partner within key accounts.

• Represent the organization in high-stakes customer engagements and industry events.

• Provide direct market insights to leadership to enhance positioning and market-entry strategies.

• Gain proficiency in Callisto and the complete product and solution offerings.

• Cultivate a comprehensive understanding of the Ideal Customer Profile (ICP) and targeted accounts.

• Generate pipeline through outbound prospecting, warm introductions, and participation in conferences.

• Observe existing customer interactions and conduct independent discovery calls.

• Regularly achieve solution quotas with a diverse range of business opportunities across academic medical centers, reference labs, and commercial genomics clients.

• Offer actionable market feedback to refine positioning and execution strategies.

⛳️ Requirements

• Proven sales experience in closing complex capital-equipment or closely related life science solution transactions.

• Technical problem-solver and relationship-builder capable of engaging credibly with PhDs, lab directors, and executive sponsors while navigating multi-stakeholder decisions without resorting to discounting.

• Background in molecular biology, genomics, or a related scientific discipline.

• Required experience in sequencing / NGS.

• Demonstrated success in closing complex solution deals exceeding six figures with lengthy sales cycles and multiple stakeholders.

• Experience selling to academic medical centers, reference labs, or commercial diagnostic labs, including handling tenders.

• Ability to collaborate cross-functionally with engineering, application development, and manufacturing to ensure seamless solution delivery.

• Strong sense of ownership.

• Comfortable navigating ambiguity and capable of establishing structure and processes where none exist.

• Experience in an early-stage startup or with new-to-market products is advantageous.

• Master’s degree or higher preferred.

🏝️ Benefits

• Comprehensive Equity Program to foster future wealth through stock options with significant growth potential.

• Extensive Healthcare Coverage, including Medical, Dental, & Vision.

• Health Savings Account (HSA) with monthly company contributions, and Flexible Spending Account (FSA).

• Sponsored Commuter Benefit Plans.

• Access to our 401K Plan for future savings.

• 12 Weeks of Paid Parental Leave.

• Paid Time Off, recognizing the importance of time away for relaxation and exploration.

• 11 Paid Holidays.

• Bi-weekly Company Lunches, along with office snacks, beverages, and treats.

• Monthly Team Happy Hours and regular team outings!