Key Account Manager

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Serve as both an advocate for partners within Virtuos and a representative of Virtuos to key partners.

• Keep up-to-date with industry knowledge regarding key partners’ previous, current, and upcoming titles, while proactively recommending ways to enhance efficiency, content, or reach.

• Ensure consistent, timely, and comprehensive communication with partners to nurture strong business relationships and identify anticipated production requirements.

• Collaborate with partners and coordinate with internal Virtuos teams to address production needs.

• Support Virtuos teams in overseeing project development and planning activities.

• Work alongside Producers and Art Directors to fulfill partner and studio requests.

• Establish and manage partner expectations.

• Share project plans with partners and relay feedback to Virtuos teams.

• Coordinate calls and meetings between partners and Virtuos teams located in China, Vietnam, Ireland, and France.

• Oversee and track contracts, agreements, and invoices.

• Manage partner feedback throughout and post-project as part of Virtuos's internal enhancement processes.

• Sustain and enhance trusted, long-term relationships with key partners.

• Travel for partner visits and occasional trips to Virtuos’s global studios.

• Support the Key Account Director in business development initiatives and strategies across North America.

• Identify new opportunities within key accounts, collect data, and prepare reports.

• Manage Salesforce and account tracking systems.

• Represent Virtuos at significant industry events.

• Facilitate the onboarding of partner projects and oversee the due diligence process.

• Potentially mentor and develop others through expanded responsibilities in people management.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• 3 to 4 years of relevant business development experience in a similar industry.

• Ability to collaborate effectively with both direct and external partners.

• Excellent communication and interpersonal skills.

• Demonstrated knowledge and implementation of successful development strategies.

• Goal-oriented and focused.

• Proficiency in English (both written and spoken).

• Bilingual fluency (French and other languages are a plus).

• Willingness to travel for work purposes.

• Passion for creating and playing games.

🏝️ Benefits

• Competitive medical, dental, and vision insurance.

• 401(k) plan with company matching and immediate vesting.

• Generous paid vacation and sick leave policies.

• Paid parental leave starting from day one.

• Flexible work arrangements available.

• Ongoing opportunities for learning and development.

• Employee Assistance Program (EAP) provided.

• Opportunity to work with world-class talent behind some of the industry's most acclaimed games.

• Chance to contribute to projects with leading publishers such as 2K, Sony, Square Enix, Activision, Microsoft, etc.

• A people-first, collaborative workplace culture.

• Competitive remuneration and benefits package (Medical, Dental, Vision & RRSP matching with tax-free investment).

• Opportunities for career advancement and international mobility through the Virtuos Internal Mobility Program.