Key Account Manager

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Cultivate and sustain robust relationships with current customers through consistent engagement, business evaluations, and strategic account management.

• Enhance account penetration, foster customer loyalty, and drive revenue growth by pinpointing opportunities to refine existing programs and introduce innovative solutions.

• Interact with customers at all organizational tiers to synchronize business objectives, assess performance metrics, and share insights on industry trends, new products, and innovations.

• Create new business prospects through networking, prospecting, partner collaboration, lead generation campaigns, and social selling techniques.

• Meet sales and profitability goals through customer acquisition, retention, and expansion of accounts.

• Identify, present, and finalize multi-product solutions via demonstrations, presentations, and training initiatives.

• Offer continuous customer support and training across various locations to ensure the success and adoption of programs.

• Work in conjunction with internal sales, marketing, technical, and support teams to provide value-driven solutions and enhance customer satisfaction.

• Maintain precise forecasting, budgeting, CRM updates, expense reporting, and other administrative tasks.

• Adhere to all company safety protocols and utilize the appropriate personal protective equipment (PPE).

⛳️ Requirements

• Demonstrated success in strategic account management and business development.

• Background in commercial cleaning applications, chemical sales, and food service.

• Strong comprehension of retail and food service operations.

• Knowledge of food safety programs and compliance standards.

• Expertise in data analysis, business evaluations, and customer performance reporting.

• Exceptional communication, presentation, and relationship-building abilities.

• Capability to influence stakeholders ranging from executive leadership to frontline operations.

• Bachelor’s degree or equivalent professional experience.

• Familiarity with Microsoft Office suite and Salesforce CRM.

• Willingness to travel overnight, 30-50% of the time.

• Must possess a valid driver's license and have an acceptable Motor Vehicle Record.

• Capacity to lift up to 50lbs.

🏝️ Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage starting on your first day.

• 401(k) plan with company matching contributions.

• Company vehicle provided.

• Opportunities for learning and professional development.

• Paid time off, holidays, and sick leave.

• Discretionary bonuses available.