Key Account Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Manage relationships and commercial success for key wholesale accounts

• Drive profitable growth and strive towards targeted objectives

• Nurture and expand customer relationships while establishing trust-based partnerships

• Create and implement account strategies and promotional initiatives

• Support the execution of the annual business plan

• Lead customer training programs and deliver product education on OASIS® Floral Products and associated brands

• Provide monthly performance reports for accounts and prepare content for quarterly business reviews, including future plans and forecasts

• Represent the company at significant trade shows and market events

• Collect competitive and market intelligence

• Utilize Excel/Power BI reports and other data sources to pinpoint growth opportunities, identify areas for improvement, and monitor progress

• Collaborate with Marketing, Supply Chain, Customer Service, and Finance teams

• Achieve or surpass sales, margin, and new product launch objectives

• Ensure forecast accuracy and communicate demand signals effectively

• Manage budgets for travel, entertainment, samples, and trade shows

• Exhibit adaptability to shifts in customer/industry dynamics and internal changes

• Promote continuous improvement in account processes, reporting quality, and customer satisfaction

• Safeguard confidential information and act in alignment with the company's strategy

⛳️ Requirements

• Bachelor’s Degree preferred in Business or a related field

• 5–7+ years of experience in sales and key account management, preferably in wholesale/distribution

• Demonstrated skills in negotiation, presentation, and account planning

• Lean Selling mindset with a focus on continuous improvement

• Advanced skills in Excel and PowerPoint

• Strong preference for Power BI proficiency

• Willingness to travel up to approximately 50% of the time, including some weekends during peak event seasons

• Customer-focused, organized, and responsive

• Eager to learn and possesses a strong aptitude for product and technical training

• Ability to convert data into straightforward actions

• Commercial awareness regarding pricing, margin, and promotion effectiveness

• Comfortable in coaching and training customer teams

• Experienced in program/solution selling and maintaining a portfolio mindset

• Must successfully pass a drug screening upon acceptance of a job offer

• Smithers-Oasis maintains a drug-free workplace

🏝️ Benefits

• Competitive salary and a variety of benefit plan options

• Paid time off

• Company-matched 401k plan with immediate vesting

• Work/life balance

• Opportunity to contribute to the organization and cultivate strong professional relationships

• Potential for a 10% annual bonus