Key Account Manager

This is a fully remote position, open to applicants in Indonesia.

📋 Description

• Build and sustain long-term relationships with pet clinics, veterinarians, pet owners, and other key stakeholders.

• Promote scientific knowledge of company products within pet clinics and to pet owners.

• Recognize account stakeholders and comprehend their views on the company and its competitors.

• Discover both short-term and long-term business opportunities.

• Create account plans that address the needs, perspectives, competitive challenges, and business obstacles of each account.

• Utilize cross-functional internal resources to enhance potential outcomes.

• Implement effective omnichannel communication strategies to boost customer interactions.

• Establish account metrics, devise tracking plans, and consistently update performance metrics.

• Enhance professional and technical knowledge through industry publications, networking, and internal product expertise.

• Stay informed about the changing product portfolio, services, pricing, competition, market, and industry trends.

⛳️ Requirements

• Bachelor’s degree in Veterinary Medicine, Marketing, or a related field.

• At least 3 years of experience in sales, key account management, or business development.

• Preferable experience in the Animal Health, Veterinary Pharmaceutical, Pet Care, or FMCG sectors.

• Demonstrated capability in managing strategic accounts and cultivating relationships with veterinarians, pet shops, associations, and KOLs.

• Strong understanding of the Companion Animal market, animal health products, veterinary customer channels, and account management principles.

• Exceptional written and verbal communication abilities.

• Skill in conveying scientific and commercial information to veterinarians, pet retailers, and key stakeholders.

• Proficient in analyzing sales performance, market opportunities, customer insights, and competitive trends.

• Ability to collaborate cross-functionally with sales, supply chain management, finance, communities, veterinarians, and KOLs.

• Proficient in CRM systems, Microsoft Excel, PowerPoint, and sales analytics tools.

• Required skills: Account Management, Commercial Contract Negotiations, Customer Needs Assessments, Customer Satisfaction, Identifying Sales Opportunities, Key Account Management, Market Analysis, Operational Delivery, Poultry Management, Product Knowledge, Sales Strategy Development, Sales Target Achievement, Sales Team Management, Sales Training, Veterinary Sciences.

🏝️ Benefits

• Remote work arrangement.