Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and enhance relationships with actuator customers in North America, serving as the main communication point throughout the project lifecycle.

• Take direct responsibility for sales operations concerning revenue and settlements, which includes order management, supply chain coordination, and tracking Accounts Receivable.

• Create and implement regional business plans and Go-to-Market strategies aimed at increasing actuator adoption in the North American robotics sector.

• Discover new business prospects and establish a robust project pipeline through market analysis and proactive engagement with customers.

• Advocate for actuator solutions and boost brand visibility by participating in industry events, trade shows, and customer meetings.

• Capture customer needs and market insights (Voice of Customer) to guide product and feature development, and communicate these insights to internal teams.

• Collaborate with HQ Product Management teams, local subsidiaries, and cross-functional partners to ensure timely project completion and enhance customer satisfaction.

⛳️ Requirements

• A Bachelor’s degree or higher is required, with a preference for STEM majors.

• At least 5 years of sales experience in components within technology-driven industries is essential.

• A total of 10 years of sales experience, including a minimum of 5 years in components sales within tech-based sectors.

• Strong entrepreneurial spirit with a proven track record of developing new business from the ground up.

• Experience in customer engagement and strategic management of accounts is vital.

• Ability to systematically manage, document, and share sales progress organically.

• Familiarity with CRM tools, particularly Salesforce, is required.

• Strong project management abilities are necessary.

• Proven success in leading complex customer relationships and managing long-cycle sales processes.

• Native or near-native proficiency in English is required.

• Willingness to travel frequently (30% to 50% of working time; must be eligible for international travel).

• Valid work authorization in the United States is mandatory (no visa sponsorship available).

🏝️ Benefits

• Employee premiums for you and your eligible dependents for competitive medical, dental, vision, and prescription benefits at no cost.

• Automatic enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with various investment options.

• A generous Paid Time Off program that encompasses company holidays and a combined bank of paid sick and vacation time.

• Performance-based Short-Term Incentives (varies by role).

• Access to confidential mental health resources to assist you and your loved ones in enhancing your quality of life.

• Incentives for achieving personal fitness goals.

• Paid parental leave is available.

• Support for families raising children with learning, social, and behavioral challenges or developmental disabilities.

• Group Rate Life and Disability Insurance is provided.