Key Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assist new clients as they navigate the onboarding phase.

• Provide support to clients throughout the partnership and serve as the main contact for any inquiries.

• Evaluate campaign KPIs during weekly meetings.

• Spot optimization possibilities and guarantee measurable outcomes.

• Actively encourage upsells and contract renewals.

• Introduce new opportunities to clients and explore future collaboration prospects.

• Work closely with the Sales, Creative, and Campaign Management teams.

• Maintain clear communication, organization, and measurable progress.

• Keep all parties informed and updated.

⛳️ Requirements

• Confident demeanor when engaging with managing directors and senior executives.

• Preferably possess experience in an agency or sales environment.

• Excellent communication abilities.

• Sales-focused mindset.

• Background in customer support or sales is advantageous.

• Organized work style with the capability to operate independently.

• High quality standards.

• Solution-driven and results-focused approach.

• Motivation and ambition to develop both yourself and your clients over the long term.

• No specific formal education is necessary.

🏝️ Benefits

• Competitive base salary ranging from €3,000 to €3,500, plus attractive commissions for successful upsells and renewals.

• Permanent employment contract.

• Flexible working hours.

• Fully remote work environment.

• 30 days of vacation.

• Bonuses.

• Company events.

• Opportunities for training and professional growth.

• Comprehensive onboarding process.

• Training in communication, client management, and performance analysis.

• Access to modern tools and streamlined processes.

• Rapid career advancement opportunities toward project management or team leadership.