Key Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Establish robust, long-lasting relationships with sales partners and cultivate essential HEX partnerships within the travel sector.

• Oversee and strategically enhance collaborations with travel agencies, including both chains and smaller groups.

• Recognize growth and development opportunities within client relationships.

• Ensure the sales budget is achieved and surpass key performance indicators (KPIs).

• Conduct sales presentations and produce instructional video tutorials.

• Organize and plan roadshows, along with conducting training sessions and events both online and in person.

• Work alongside technical teams to facilitate seamless, efficient, and scalable partner integrations.

• Contribute to the adoption of modern tools and the integration of AI technologies into everyday sales operations.

• Take charge of the effective utilization of Salesforce in sales processes.

• Serve as the primary point of contact for all sales channels and partners.

• Independently manage and supervise assigned projects in Germany.

• Report project progress and KPIs transparently to colleagues in both Germany and the UK.

• Sustain trusted, long-term relationships with partners.

• Develop partnerships leveraging expertise in industry, product, sales, and marketing.

• Generate performance reports, analyze outcomes, and implement suitable sales strategies.

• Acquire new partners while optimizing commercial terms, commissions, marketing strategies, and online interfaces such as white-label solutions.

• Create and test customer integrations.

• Represent the Holiday Extras brand and culture at industry events.

⛳️ Requirements

• Proven experience in traditional travel agency sales; experience in online sales is also appreciated.

• Exceptional networking abilities.

• Strong negotiation skills and relevant experience.

• Excellent commercial insight.

• Robust analytical skills.

• Comprehensive understanding of budgets, KPIs, and sales forecasting.

• Outgoing personality with a proactive approach to engaging with people.

• Open to new technologies and eager to actively explore and utilize AI tools.

• Goal-oriented, reliable, self-directed, and dependable work ethic.

• Fluent in German with full professional proficiency.

• Good command of written and spoken English.

• Team-oriented mindset and willingness to share knowledge.

• Proficient in all standard Microsoft Office applications.

• Familiarity with industry-standard mid-office systems.

• Experience with Apple Mac and Salesforce is preferred.

• Willingness to travel up to 30%.

• Possession of a driving license and own car is advantageous.

🏝️ Benefits

• Flat hierarchies, strong team spirit, and excellent opportunities for professional development.

• Provision of a Mac laptop and Apple smartphone.

• Company pension contribution.

• Supplemental insurance through HanseMerkur Versicherung.

• Free access to the premium version of the Duolingo language-learning app.

• Weekly English class on Wednesdays.

• DRV card offering attractive travel benefits.

• Flexible working hours and home office arrangements upon agreement.

• Company bike leasing (JobRad).

• Paid time off on your birthday.

• Team gatherings, table football, a spacious garden, and weekly “Happy Time” events.