Key Account Manager

This is a fully remote position, open to applicants in Japan.

📋 Description

• Take charge of the comprehensive growth of Japan as a pivotal account market.

• Discover new opportunities via market analysis.

• Introduce new experiences and expand into additional cities.

• Establish robust partnerships with leading attraction and experience providers in Japan.

• Onboard new partners to the platform and support their growth post-launch.

• Develop trusted, long-lasting strategic alliances with operators.

• Work in conjunction with Growth, Marketing, Product, and Operations teams.

• Enhance partner visibility and optimize commercial outcomes.

• Maximize bookings and unlock sustainable revenue potential.

• Act as a representative of Headout in Japan, influencing how travelers explore experiences throughout the nation.

• Collaborate with international colleagues across various time zones.

⛳️ Requirements

• Full professional proficiency in both Japanese and English.

• 4-6 years of experience in business development, partnerships, account management, or commercial roles.

• Ideally, industry experience within travel, marketplaces, SaaS, or consumer technology.

• Proven ability to cultivate trusted, long-term client relationships and expand strategic partnerships.

• Strong commercial insight with the capability to identify market opportunities, assess performance, and translate insights into actionable strategies.

• Exceptional communication and stakeholder management skills, with a track record of working across functions and influencing diverse teams.

• Comfortable in a dynamic, entrepreneurial environment that values high ownership and autonomy.

• A global perspective, with passion for collaborating across cultures and time zones.

• Experience with CRM tools and data management for pipelines, partnerships, and commercial performance.

• Residing in Tokyo, with the flexibility for occasional domestic and international travel.

🏝️ Benefits

• Flexible remote work arrangements while engaging with global teams.

• Opportunities for occasional domestic and international travel.

• Equal employment opportunities for all candidates.

• Disability accommodations available during the interview process.