Key Account Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Develop and grow the DSO business in Northern Italy.

• Manage and expand assigned DSO accounts by defining strategies and account plans to achieve year-over-year revenue growth.

• Build and strengthen strategic relationships with key decision-makers.

• Ensure customer retention and contract renewals by monitoring client satisfaction and identifying growth opportunities.

• Generate new business and acquire new DSO clients.

• Oversee the end-to-end sales cycle, from qualifying opportunities to negotiating and closing contracts, proposals, tenders, and framework agreements.

• Manage CRM, pipeline, and quarterly forecasting.

• Collaborate with the Business Development Manager and the Sales, Marketing, Finance, Customer Service, and Sales Support teams.

• Monitor the market, competition, and new opportunities while managing the escalation of international, complex, or non-standard opportunities.

⛳️ Requirements

• Degree in Business, Marketing, Life Sciences, or a related field.

• At least 5 years of experience in the MedTech sector, ideally in commercial roles with direct responsibility for strategic clients.

• Strong experience in Key Account Management, Business Development, and commercial negotiation.

• Proven ability to develop complex accounts, manage pipelines and commercial opportunities, and achieve growth objectives.

• Familiarity with CRM tools, forecasting, and account planning.

• Excellent relationship-building and negotiation skills with senior stakeholders and decision-makers.

• Good command of the English language.

• Residency or domicile in Northern Italy, preferably in Lombardy or Veneto.

• Willingness to travel up to 70% of working time, primarily to ensure effective presence at client and prospect locations.

• All selected candidates must be eligible to work in the country where the position is located.

🏝️ Benefits

• Variable bonus of up to 30% of the base salary.

• Company car for mixed use.

• Meal vouchers.

• Supplementary health insurance and additional coverage.

• Employee Assistance Program (EAP).

• Continuous professional development and training opportunities, including mentoring, coaching, and LinkedIn Learning.

• Company laptop and mobile phone.