Key Account Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Expand and enhance the DSO business throughout Northern Italy

• Oversee and cultivate assigned DSO accounts by establishing strategies and account plans to boost revenue and improve year-over-year performance

• Establish and reinforce strategic relationships with key decision-makers, fostering long-term partnerships

• Enhance customer retention and contract renewals by tracking satisfaction, foreseeing issues, and pinpointing growth opportunities

• Identify and pursue new business opportunities to acquire additional DSO customers

• Manage the complete sales cycle, from opportunity qualification to the negotiation and finalization of contracts, proposals, tenders, and framework agreements

• Oversee CRM management, pipeline, and quarterly forecasting, encompassing account segmentation, prioritization of opportunities, and precise sales forecasts

• Collaborate with the Business Development Manager and coordinate with internal teams in Sales, Marketing, Finance, Customer Service, and Sales Support

• Analyze the market, competitors, and emerging opportunities, escalating complex or non-standard international opportunities when necessary

⛳️ Requirements

• Bachelor's degree in Business, Marketing, Life Sciences, or a related field

• A minimum of 5 years of experience in the MedTech sector, preferably in commercial roles with direct accountability for strategic clients

• Strong background in Key Account Management, Business Development, and commercial negotiations

• Demonstrated ability to develop intricate accounts, manage sales pipelines, and commercial opportunities, while reaching growth targets

• Proficiency with CRM tools, forecasting, and account planning methodologies

• Exceptional skills in relationship-building and negotiation, capable of effectively engaging with senior stakeholders and decision-makers

• Proficient in English

• Residing in Northern Italy, ideally within Lombardy or Veneto

• Willing to travel up to 70% of the working time, primarily to maintain effective engagement with customers and prospects

• All successful candidates must possess eligibility to work in the country where the position is located

🏝️ Benefits

• Variable bonus of up to 30% of base salary

• Company car, available for personal use

• Meal vouchers

• Supplementary health insurance along with additional coverage

• Employee Assistance Program (EAP)

• Opportunities for continuous learning and professional development, including mentoring, coaching, and access to LinkedIn Learning

• Company-provided laptop and mobile phone