Key Account Manager

This is a fully remote position, open to applicants in Armenia.

📋 Description

• Establish and nurture strong, long-lasting relationships with restaurant partners.

• Comprehend partners' business objectives and challenges while offering strategic advice.

• Analyze and manipulate data to enhance operational efficiency, growth, and profitability.

• Propel revenue growth through promotions, marketing initiatives, and menu enhancement.

• Take ownership of partner revenue outcomes and foster measurable growth.

• Collaborate with Marketing, Operations, Finance, and Customer Service teams.

• Manage the partner onboarding process in the app, from store setup through the initial days on Glovo.

• Assist with onboarding, focusing on operations, marketing, and sales.

⛳️ Requirements

• Over 1 year of experience in high-performance account management or business consultancy.

• Experience preferably in the FMCG, food hospitality, or on-demand delivery sectors.

• A Bachelor's degree in Business Administration, Marketing, Economics, or a related field is advantageous.

• A proven history of surpassing KPIs is a significant asset.

• A problem solver with a data-driven and analytical mindset.

• Highly organized and proactive, demonstrating strong time management and prioritization abilities.

• Proficient in Google Suite.

• Experience with Salesforce is a plus.

• Native-level proficiency in Armenian is required.

• Proficiency in English is required.

• Knowledge of Russian is a plus.

🏝️ Benefits

• Premium private health insurance.

• Monthly Glovo credit.

• Additional time off.

• Flexibility to work from home two days a week.

• Opportunity to work from any location for up to three weeks each year.

• Online therapy and wellbeing benefits.

• An inclusive environment that promotes equal opportunities.