Key Account Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Provide education to healthcare professionals regarding Braeburn’s products and associated access resources.

• Present clinical product details and access information in accordance with company policies.

• Achieve sales targets for the designated geographic area.

• Guide customers on product acquisition, payer policies, and reimbursement details.

• Analyze and interpret reports, facts, and data to strategize and implement territory activities.

• Cultivate a comprehensive understanding of the territory, care delivery systems, major payers, regulatory frameworks, industry trends, competition, and reimbursement practices.

• Convey disease-state and product information in compliance with FDA-approved labeling and the REMS program.

• Engage with account personnel to identify needs, communicate sanctioned solutions, address concerns, and conduct post-call evaluations.

• Update physicians and office staff on product access information utilizing approved materials.

• Manage and support accounts to ensure product accessibility and resolve or escalate reimbursement issues as needed.

• Collaborate with cross-functional teams.

• Sustain ongoing communication with customers and adapt to changing market challenges and opportunities.

• Ensure adherence to company policies and the Code of Conduct.

• Exercise fiscal responsibility regarding operational expenses.

⛳️ Requirements

• A Bachelor’s degree (BS/BA) is required; an advanced business degree is a plus.

• Over 7 years of pharmaceutical experience, including a minimum of 3 years in sales and/or field market access within the biotech/specialty pharmaceutical/device sectors.

• Demonstrated sales or field market access success in Specialty Pharmacy markets.

• Comprehensive knowledge of reimbursement and insurance coverage for physician-administered treatments.

• Proven experience in launching products in a highly intricate and competitive landscape.

• Background in selling specialty products, particularly those involving physician-administered implantable or injectable medication technologies within a healthcare context.

• Capability to work independently in identifying new business opportunities.

• A valid driver's license in good standing is required.

• Willingness to travel both regionally and nationally; certain territories may necessitate overnight travel of up to 50–70%.

• Experience in a start-up environment is advantageous.

• Familiarity with a complex distribution model including Specialty Pharmacy, Buy & Bill, and direct distribution.

• Knowledge of coding, billing, submissions, payer environments, reimbursement, FDA-approved labeling, and the REMS program.

• Ability to cultivate relationships with and educate healthcare professionals.

• Skills in problem-solving, account management, business planning, sound judgment, teamwork, decision-making, integrity, adaptability, and accountability.

🏝️ Benefits

• Equal employment opportunity for all qualified candidates.

• Commitment to authenticity and promoting diverse voices.

• A culture that empowers everyone to achieve success and realize their full potential.