Key Account Manager

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Take ownership of and implement account plans to meet sales forecasts while achieving revenue and profitability objectives for the territory.

• Manage and enhance sales within designated Key Accounts, with a focus on revenue, profitability, and sustainable customer development.

• Develop and execute strategic account plans to uncover opportunities, broaden product offerings, establish new business, and meet sales targets.

• Foster robust customer relationships and act as a trusted advisor to key decision-makers.

• Collaborate with the CCO, Marketing, Rep Groups, and internal teams to design and implement customer strategies and initiatives.

• Supervise and hold Rep Groups and independent sales agencies accountable for account plans, company objectives, and outcomes.

• Assess account performance, project sales, and leverage customer and market data to pinpoint opportunities, risks, and trends.

• Facilitate customer needs from opportunity identification to execution alongside internal teams to resolve issues and deliver results.

• Negotiate and oversee customer and agency agreements, pricing, programs, and terms.

• Lead customer meetings, sales presentations, trade shows, and other initiatives aimed at account growth.

• Stay informed about customers, products, competitors, and industry trends to identify opportunities and shape strategy.

• Provide leadership and direction for assigned E-Commerce, Industrial, Promotional, and Inside Sales teams.

• Contribute to annual sales planning, forecasting, and overarching sales strategy.

• Perform additional duties as needed.

⛳️ Requirements

• Demonstrated experience in managing and expanding Key Accounts, ideally within consumer products, CPG, retail, or a related field.

• Proven history of meeting sales targets and increasing revenue, profitability, or customer relationships.

• Strong business acumen, along with forecasting, negotiation, and problem-solving abilities.

• Capacity to cultivate relationships and influence customers, Rep Groups, and internal teams.

• Experience managing and holding independent Rep Groups or agencies accountable for their performance.

• Excellent communication, organizational, and follow-through skills.

• Self-driven, resourceful, and capable of making independent decisions.

• Bachelor's degree preferred; equivalent experience will be considered.

• Willingness and ability to travel approximately 40–50% of the time.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• HSA/FSA

• 401(k) with company match

• Paid parental leave

• Company-paid life insurance

• Company-paid short-term disability

• PTO

• Paid holidays

• Weekends off

• Opportunity for growth and meaningful responsibility