Key Account Executive

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Educate, instruct, and promote additional services to all assigned and newly established accounts within a designated territory.

• Serve as a liaison between clients and the Labcorp operations team concerning client requirements.

• Deliver ongoing support and resolve issues for the customer base.

• Enhance customer retention by offering exceptional service.

• Suggest client-focused and persuasive solutions.

• Manage accounts effectively for the daily operations of clients.

• Promote upselling within the existing portfolio to drive organic growth.

• Collaborate closely with senior sales representatives to expand the business portfolio.

• Continuously supply educational materials to the client base.

• Address customer-related concerns promptly.

• Achieve and surpass monthly retention and upselling targets.

• Cover the Hampton Roads area, from Virginia Beach to Williamsburg.

⛳️ Requirements

• High School Diploma.

• A minimum of 3 years of experience in outside sales or account management.

• Demonstrated success in managing a book of business.

• Experience in the healthcare sector is advantageous.

• Exceptional customer service abilities with a knack for building trust-based relationships.

• Strong communication skills, both written and verbal.

• Capability to achieve results in a fast-paced, competitive environment.

• Excellent time management and organizational skills.

• Proficient in Microsoft Office and Excel.

• Willingness to travel overnight as required.

• Possess a valid driver's license and maintain a clean driving record.

• The ideal candidate should reside within the Hampton Roads area.

• Bachelor's degree is preferred.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Bonus and/or commissions under the applicable variable compensation plan.