Key Account Coordinator

This is a fully remote position, open to applicants in New York.

📋 Description

• Deliver enhanced services and administrative support to the field sales team.

• Assist with pricing, proposals, purchase order processing, and customer administrative responsibilities.

• Cultivate and sustain cross-functional relationships while collaborating across the organization.

• Engage with internal project team members to clarify expectations and fulfill commitments.

• Aid in the preparation of sales presentations and proposals that highlight the value proposition and commercial framework.

• Generate reports and recommendations for internal business leaders.

• Provide guidance on customer-specific pricing and manage the archives of pricing and commercial documentation.

• Ensure that CRM data remains accurate and comprehensive.

• Review and process purchase orders, ensuring adherence to applicable terms, conditions, and pricing.

• Complete all necessary paperwork from the initiation to the conclusion of the sale.

• Ensure that delivery dates and customer expectations are consistently met.

• Collaborate with sales, operations, and other business sectors on demand planning, forecasting, and customer sales transactions.

• Represent Plug Power with professionalism and foster positive relationships with customers.

• Undertake additional duties as assigned.

⛳️ Requirements

• An Associate’s degree in business, marketing, communications, or a related field is required, along with an additional 2 years of relevant work experience.

• A Bachelor’s degree in business, marketing, communications, or a related field is preferred.

• At least Two (2) years of relevant work experience in sales, sales operations, marketing, finance, or a related area is necessary.

• Proficient in computer and software systems, including Word, PowerPoint, Excel, Outlook, and Salesforce.com.

• Intermediate or advanced proficiency in Excel is required.

• Excellent verbal and written communication skills are essential.

• Strong interpersonal skills with the ability to engage effectively with diverse audiences and stakeholders.

• Proven analytical skills with a keen attention to detail.

• Capable of managing complex projects and multitasking efficiently.

• Must exemplify high standards of professionalism.

• Strong follow-through abilities are critical.

• A self-motivated and driven individual is required.

🏝️ Benefits

• Eligibility for Health, Dental & Vision Insurance starting from the first day of hire.

• 401(k) plan with a 5% company match.

• Bonus eligibility available.

• Paid time off, including vacation, personal, and sick leave.

• Paid holidays.

• Wellness Reimbursement Program offered.

• Potential opportunity to apply for Tuition Reimbursement.

• Fertility and Family Building benefits provided.

• Employee Referral program in place.

• Access to an Employee Assistance Program.