Junior SharePoint Administrator

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Assist in the administration and upkeep of SharePoint Online and/or SharePoint On-Premises environments

• Create and oversee SharePoint sites, libraries, lists, and user permissions

• Troubleshoot and resolve issues related to SharePoint folder and file permissions

• Investigate and rectify permission misconfigurations at the site, library, folder, and file levels

• Provide customer service and address access-related as well as general SharePoint concerns

• Act as a point of contact for support requests related to SharePoint

• Assist with user account management, access controls, and security group assignments

• Help monitor system performance, storage, and usage reports

• Support the migration of content and data to SharePoint

• Develop and maintain documentation, guides, and training materials

• Aid in formulating and executing SharePoint governance policies

• Collaborate on Microsoft 365 integrations, such as Teams, OneDrive, and Power Automate

• Participate in testing updates, patches, and new features prior to deployment

• Escalate complex issues to senior administrators

• Follow up with end users post-issue resolution to ensure their satisfaction

⛳️ Requirements

• Bachelor’s Degree or 4 years of equivalent professional experience

• 2 years of experience in SharePoint administration or a comparable role

• Capability to obtain and maintain a public trust requiring U.S. Citizenship or a Green Card

• Basic understanding of SharePoint Online and/or SharePoint Server

• Proven ability to troubleshoot SharePoint folder and file permission issues, including knowledge of permission inheritance, sharing settings, and access control lists

• Familiarity with Microsoft 365 applications (Teams, OneDrive, Outlook)

• Basic knowledge of user permissions and Active Directory/Azure Active Directory

• Demonstrated customer service skills with the capacity to manage support requests in a professional, patient, and efficient manner

• Strong problem-solving and communication abilities

• Preferred: Microsoft certifications (e.g., MS-900, MS-700, or MS-300)

• Preferred: Experience with Power Automate or Power Apps

• Preferred: Basic knowledge of HTML, CSS, or JSON for SharePoint customization

• Preferred: Familiarity with SharePoint governance and compliance best practices

• Preferred: Experience with SharePoint migration tools (e.g., ShareGate, SPMT)

• Preferred: Experience using SharePoint admin tools and audit logs to investigate permission and access issues

• Preferred: Previous experience in a helpdesk or IT support role with a customer-facing focus

🏝️ Benefits

• Competitive salary

• Comprehensive health and wellness benefits

• Opportunities for professional development and training

• Flexible work arrangements

• Collaborative and inclusive work environment