Junior Project Manager – Customer Success

This is a fully remote position, open to applicants in Poland.

📋 Description

• Implementation of sports programs for corporate clients

• Ongoing communication with coordinators from companies, primarily from HR departments

• Consulting on the preparation of sports programs

• Supporting the promotion of initiatives and fostering employee engagement

• Summarizing results and gathering feedback on collaboration satisfaction

• Signing contracts and presenting offers for the expansion or continuation of cooperation

• Negotiating terms and financial settlements for programs

• Conducting feedback discussions and workshops with corporate coordinators

• Inviting participation in webinars and representing Activy on LinkedIn, at conferences, and in in-person meetings

• Participating in or leading meetings and workshops for the Customer Success team

• Sharing experiences and implementing recommendations as well as new technologies

• Optimizing processes and testing solutions to enhance satisfaction for clients, users, and the team

• Managing tasks and projects in Notion, prioritizing, and tracking progress

• Regular 1:1 meetings with the functional manager

• Using the Activy mobile app for sports challenges on an ongoing basis

• Executing additional projects in marketing, sales, application development, or process optimization

⛳️ Requirements

• Project Manager: 1–2 years of experience in a similar role within Customer Success or Account Management in the B2B sector

• Junior Project Manager: documented experience in coordinating projects or events, including student activities

• Fluent command of Polish and English, both spoken and written

• Independence in managing work and accountability for projects

• Ability to build relationships with clients

• Proactivity, initiative, and a willingness to learn and develop

• Ease of use with Google Drive, Google Sheets/Excel, ChatGPT, Notion/Trello/Asana/Jira, Slack, and mobile applications

• Readiness to utilize AI tools

• Ability to use mobile applications in daily life

• Interest in low-code/no-code solutions and new technologies is a plus

• A third language, preferably Spanish, at least at B2 level is an advantage

• Ability to deliver presentations and training is desirable

• Interest in sports

• CV in PDF format and a brief application message are required

🏝️ Benefits

• Hybrid work model, with the possibility of 100% remote collaboration for strong candidates

• Flexible working hours

• 26 paid vacation days + Personal Day + 5-day holiday break

• Fully paid sick leave

• Personal development during work hours

• Sales training with Casbeg

• Comprehensive onboarding: interactive platform, workshops, shadowing, and buddy support

• Regular team-building activities and outings

• 100% employer-funded Multisport card when utilized

• Friendly and open startup atmosphere

• Work in an international environment