Junior Payroll Assistant

This is a fully remote position, open to applicants in India, +1 more country.

📋 Description

• Accurately process timely and compliant payroll for various UK clients.

• Oversee payroll data, ensuring completeness and accuracy prior to submission.

• Execute payroll transactions within established deadlines.

• Assist with workplace pension auto-enrolment and related submissions.

• Complete HMRC submissions, including RTI, FPS, and EPS.

• Support year-end reporting needs, including P60s and P11Ds.

• Ensure adherence to payroll, statutory, pension, HMRC, and tax deadlines.

• Detect discrepancies and proactively resolve payroll-related issues.

• Respond quickly and professionally to client payroll inquiries.

• Maintain a client satisfaction target (CSAT) of at least 97% monthly.

• Address client queries and emails within agreed communication service level agreements (SLAs).

• Build and nurture trusted relationships with clients, following up on outstanding information.

• Collaborate with the UK Payroll team and other internal departments.

• Enhance workflows utilizing AI, automation, payroll technology, and process improvements.

• Participate in interviews and practical assessments during the hiring process.

⛳️ Requirements

• At least 1–2 years of practical experience in UK payroll processing.

• Preference for experience in a bureau, outsourced payroll environment, or shared services center.

• Experience managing multiple client payroll accounts is advantageous.

• Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes.

• Familiarity with payroll software such as BrightPay, Xero Payroll, or similar is a plus.

• Excellent attention to detail.

• Experience managing sensitive and confidential financial information.

• Ability to juggle multiple priorities while meeting stringent deadlines.

• Strong written and verbal communication skills in English.

• Comfortable working with data and payroll-related reporting and metrics.

• Practical experience or keen interest in AI tools, automation, and IT applications.

• Demonstrates ownership and accountability.

• Exhibits humility and a willingness to learn.

• Possesses structured thinking and prioritization skills.

• Data-driven mindset with a keen attention to detail.

• Capable of handling difficult conversations in a positive manner.

• Proficient in AI and technology.

• Successful completion of relevant background checks.

• Consent to educational, criminal history, political exposure, and bankruptcy or adverse credit checks.

• One professional reference check from a recent direct manager or supervisor.

🏝️ Benefits

• Opportunity for remote work.

• Flexible start times to accommodate family or other commitments.

• Option to work fully remotely from anywhere in the world for one month each year.

• Competitive salaries aligned with market standards.

• Generous paid time off and holiday schedules.

• Employee share ownership plan available for eligible staff.

• Access to internal and external training programs.

• Responsibility and autonomy in your role.

• Focused professional development in AI and exposure to innovative tools.

• A diverse and inclusive work environment.

• A culture of humility and kindness.

• Part of a B Corp community and a purpose-driven workplace.