Junior HPC Applications Engineer

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Provide assistance to researchers and engineers utilizing scientific and machine learning workloads on Parallel Works platforms.

• Manage incoming support tickets, replicate issues, resolve problems, and escalate unresolved matters with a thorough diagnosis.

• Write, debug, and optimize Slurm submission scripts, which include GPU requests, array jobs, and resource allocation.

• Construct and install software requested by users, subject to senior oversight.

• Oversee the maintenance of module and container environments.

• Facilitate onboarding for new users, covering access, storage configurations, and initial job execution.

• Create user manuals and FAQ entries to minimize recurring support requests.

• Engage in a support coverage rotation, which may include occasional availability outside of standard U.S. business hours, as previously agreed.

• Collaborate with a senior applications engineer to develop software stacks and advance to second-tier diagnostics.

⛳️ Requirements

• Minimum of 2 years experience in supporting users on Linux systems or managing scientific or machine learning workloads on a cluster as a practitioner.

• Proficiency with the Linux command line, including the ability to build software from source.

• Experience in writing and debugging batch scripts for Slurm, PBS, or LSF.

• Strong skills in Python, along with familiarity with either a machine learning framework or domain-specific scientific code.

• Capability to provide clear and accurate answers to users in straightforward language.

• Must be a United States citizen.

• Must qualify for a Secret clearance.

• Preferred: experience with Spack, EasyBuild, or Lmod.

• Preferred: experience with multi-GPU or multi-node job setups.

• Preferred: familiarity with container technologies such as Apptainer, Singularity, or Docker.

• Preferred: exposure to profiling or debugging tools.

• Preferred: graduate-level coursework, a background in research computing, or experience in a university/laboratory HPC help desk.

🏝️ Benefits

• Comprehensive medical, vision, and dental insurance.

• 401(k) plan with a company match.

• Short-term disability coverage.

• Generous paid vacation and sick leave.

• Clearance sponsorship available for qualified candidates who do not currently hold a clearance.