Junior Government Account Executive

This is a fully remote position, open to applicants in New York.

📋 Description

• Establish and nurture relationships with current government clients

• Address client inquiries and deliver professional account assistance

• Stay informed about government contract obligations, pricing models, renewal timelines, and client-specific protocols

• Confirm project parameters and collaborate with internal teams to prepare quotes

• Evaluate incoming requests, clarify missing or unclear information, identify potential issues, and facilitate handoffs to project management teams

• Monitor client preferences and project specifications during routine or high-volume tasks

• Collaborate with government clients and internal teams to resolve project issues and manage complaints in accordance with LinguaLinx Quality Management policies

• Create daily, monthly, and quarterly reports as required by government contracts

• Gather and organize account data for invoicing, contract reporting, and specific governmental administrative needs

• Cultivate relationships with existing agencies, identify opportunities for additional services, and assist in expanding LinguaLinx’s footprint within government contracts

⛳️ Requirements

• A minimum of 2 years of experience in customer service or account management is required

• Exceptional written and verbal communication skills for both client interactions and internal collaboration

• Strong organizational, time management, and multitasking abilities, with a talent for handling competing priorities

• Keen attention to detail when reviewing instructions, tracking client preferences, and maintaining project data

• Basic understanding of the translation industry

• Proficient in Microsoft Excel, including basic formulas, to organize data and assist with recurring reports

• Prior experience in supporting government accounts, public-sector clients, or contract-based services

• Familiarity with government procurement processes, contract vehicles, and public sector purchasing procedures

• Experience with CRM platforms like HubSpot to monitor client interactions, outreach efforts, and account opportunities

🏝️ Benefits

• Competitive salary and performance-based bonuses

• Comprehensive health and wellness benefits

• Opportunities for professional development and career advancement

• Flexible work arrangements to promote work-life balance