Junior Account Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take ownership of and oversee multiple Amazon/eCommerce client accounts, along with their respective priorities and deliverables.

• Establish robust, trustworthy relationships with clients through effective and proactive communication.

• Grasp client objectives, priorities, and challenges, translating them into actionable next steps.

• Manage stakeholder expectations and ensure alignment between clients and internal teams.

• Identify potential issues before they escalate and take responsibility for devising solutions.

• Collaborate with internal teams to address client requirements and account priorities.

• Monitor account performance and leverage Amazon/eCommerce insights to pinpoint opportunities and risks.

• Clearly and confidently communicate account updates, recommendations, and results.

• Lead discussions and make informed decisions when faced with shifting priorities or challenges.

• Present information and recommendations to clients in a clear and professional manner.

• Continuously enhance the client experience and optimize account performance.

• Work directly with the company owner as a trusted partner on high-impact initiatives.

⛳️ Requirements

• Minimum of 1 year of experience in client relationship management and communication.

• Strong understanding of Amazon and eCommerce platforms.

• At least 1 year of experience managing multiple accounts, projects, or competing priorities.

• Possess a strong ownership mindset with a proactive, solutions-driven approach.

• Excellent stakeholder management capabilities.

• Outstanding English communication and presentation skills.

• Highly organized and dependable.

• Capable of working independently with minimal supervision.

• Comfortable in a fast-paced environment where priorities may shift.

• Previous experience in an Amazon/eCommerce agency is a plus.

• Familiarity with Excel or Google Sheets for reporting and data analysis is advantageous.

🏝️ Benefits

• 24 days of leave annually: 15 regular paid days, 8 national holidays, and 1 birthday leave.

• Quarterly wellness bonus.

• Annual performance-based salary increase policy.

• Opportunity to develop long-term expertise in Amazon and eCommerce.

• Chance to advance within a stable and growing agency environment.

• Collaborate with a high-level, fast-paced team.

• Real ownership and autonomy over accounts and client relationships.

• Fully remote work from any location in the Philippines.