JIRA Administrator

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Set up and manage JIRA workflows, projects, and issue tracking systems.

• Optimize JIRA configurations to align with business and technical needs.

• Integrate JIRA with GitLab, Confluence, and various DevOps tools.

• Foster Agile methodologies and associated project management practices.

• Diagnose and resolve system issues related to JIRA administration.

• Work collaboratively with development, operations, and project teams to enhance processes and system performance.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or five (5) years of equivalent experience in JIRA administration.

• Proven experience in configuring and managing JIRA workflows.

• Background in managing issue tracking systems and automating workflows.

• Expertise in JIRA administration, encompassing workflow development and permission management.

• Familiarity with integrating JIRA with GitLab, Confluence, or other DevOps tools.

• Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring.

• Strong analytical and problem-solving abilities.

• Atlassian Certified JIRA Administrator certification is preferred.

• ITIL Foundation Certification is a plus.

• A reliable internet connection is essential.

• A quiet workspace free from distractions and background noise is necessary.

• Clearance requirement: None.

🏝️ Benefits

• Opportunity for remote work.

• Part-time, on-call position.

• Strong internet connection required for remote work.

• Quiet workspace free from interruptions and background noise.