Japanese Account Manager – Project Manager

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Act as the primary liaison with internal business partners to gather project requirements and implement execution strategies.

• Evaluate business strategies and objectives while facilitating the initiation of the creative process.

• Lead the Account team, ensuring client satisfaction and effective cross-functional process management.

• Supervise the creative execution from concept to completion.

• Ensure that creative solutions align with strategy, schedule, and budget expectations, while adhering to brand and legal standards.

• Collaborate with Sales and Marketing, Owner Services, Legal, and external Marketing and Sales partners.

• Work closely with Marketing and Sales teams across North America and APAC.

• Develop marketing and sales materials as well as communications in both English and Japanese.

• Coordinate with external vendors such as translators, photographers, digital marketing agencies, and direct mail houses.

• Generate content and coordinate direct mail and email campaigns.

• Incorporate Japanese translations into sales center technology following updates to the English versions.

• Create and revise owner communications in Japanese.

• Collaborate with Training and Development to produce Sales and Marketing materials in Japanese.

• Secure briefs and document project requirements effectively.

• Align stakeholders prior to project initiation.

• Develop project plans, establish milestones, and adhere to deadlines.

• Communicate timelines and status of high-profile projects to senior leadership.

• Identify requests that necessitate higher-level brand input.

• Monitor service-level agreement results.

• Ensure timely and budget-compliant delivery of customer communications.

• Implement communication execution strategies following standard departmental processes.

• Cultivate relationships across functional teams.

• Manage project schedule templates within the workflow system.

• Produce owner testimonial videos and coordinate the necessary Japanese-language materials.

⛳️ Requirements

• A minimum of 3-5 years of experience in advertising agency account management, in-house communications, project management, or a related field is required.

• Experience in process development and management is a plus.

• Fluency in English is mandatory.

• Must be a native Japanese speaker or possess native-level fluency, as the role requires reading, writing, speaking, and translating Japanese.

• Proficient in creating materials across various mediums including print, video, and digital.

• Experience in marketing or sales is an advantage.

• Ability to comprehend business strategies to develop a project and action plan.

• Proven ability to manage multiple projects concurrently, involving various operational units.

• Bachelor's Degree is required.

• Must be based on the West Coast or in Hawai'i for time zone alignment.

🏝️ Benefits

• Willingness to travel occasionally.