IT Tech Lead – Enterprise Automation

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Collaborate with architects, Business Analysts, Product Owners, and colleagues by providing technical expertise and upholding the application architecture vision.

• Review and offer insights on architectural designs and requirements.

• Act as a subject matter expert and champion for supported software applications.

• Deliver in-depth technical expertise for supported applications.

• Facilitate cross-team technical collaboration.

• Identify risks and devise contingency plans.

• Analyze current operations and assess improvement opportunities.

• Conduct security audits.

• Guide teams through technical challenges and issues.

• Assist with governance, quality assurance, and standards activities to ensure compliance with technology architecture.

• Lead technological change to achieve business outcomes.

• Oversee or provide consultation on technology implementation and modification efforts.

• Create and deliver production-ready IT services for agile teams.

• Evaluate emerging technologies and supervise proofs of concept.

• Provide detailed designs and review developer implementations for quality and adherence to best practices.

• Create, review, and approve technical documentation.

• Lead the development of technology strategy and roadmap.

• Collaborate with third-party vendors to validate technical aspects, assess feasibility, and develop reporting metrics and dashboards.

• Coordinate operational processes including crisis management, support escalation, change management, release management, capacity management, and other ITIL processes.

• Analyze, plan, justify, schedule, and coordinate administrative, operational, and financial initiatives in specialty areas.

• Lead code and design reviews as well as daily/weekly meetings.

• Develop metrics and KPIs in collaboration with architects and managers.

• Analyze data and produce development metrics and KPI reports.

• Conduct root cause analysis for production defects and minimize defect leakage.

• Take ownership of delivered product quality and automate processes wherever feasible.

⛳️ Requirements

• Bachelor's Degree in Computer and Information Science, or equivalent experience.

• 5+ years of professional experience with a bachelor's degree, or 12–15 years of experience without a bachelor's degree.

• Proven progressive leadership experience in supporting enterprise automation and robotic process automation (RPA).

• Strong debugging, troubleshooting, and analytical skills.

• Capability to lead code/design reviews and daily/weekly meetings.

• Ability to facilitate quick and effective technology resolutions.

• Proficiency in collaborating with architects and managers to develop metrics and KPIs.

• Skill in analyzing data and generating detailed reports focused on development metrics and KPIs.

• Ability to identify technical risks and formulate contingency plans.

• Proficient in performing root cause analysis for production defects.

• Ability to automate quality processes with well-documented code.

• Knowledge of the UiPath platform architecture, including Orchestrator, Robots, Automation Cloud, Automation Hub, Process Mining, Test Suite, AI Center, and Document Understanding.

• Understanding of information principles and processes.

• Awareness of the financial implications of design decisions.

• Familiarity with system development life cycle methodologies, including waterfall, spiral, agile, rapid prototyping, incremental, synchronize and stabilize, and DevOps.

• Demonstrated ability to troubleshoot multi-tiered applications, including SaaS and on-premises systems.

• Strong understanding of design patterns.

• Ability to identify performance bottlenecks and optimize application performance.

• Adaptability to new technologies.

• Strategic and forward-thinking mindset regarding future technologies.

• Commitment to continuous learning.

• Understanding of AI-enhanced automation, machine learning applications, OCR, and intelligent document processing.

• Ability to quickly grasp existing, new, and emerging technologies.

• Proven ability to collaborate well with others and earn respect as a leader.

🏝️ Benefits

• Full-time employment.

• Day shift.

• 40 scheduled weekly hours.

• Remote work eligibility from Ohio.