IT Enterprise Application Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Offer assistance for enterprise applications, such as Microsoft 365 apps, Atlassian (Jira and Confluence), and AI platforms.

• Design, implement, manage, maintain, and support enterprise collaboration and productivity platforms.

• Provide support for existing enterprise systems while strategizing and executing future technology solutions.

• Create and uphold secure, scalable SaaS integrations utilizing APIs, automation, and workflow technologies.

• Implement and assist AI-driven tools and solutions aimed at enhancing business operations and employee productivity.

• Identify chances to optimize and automate business processes through cloud technologies and AI functionalities.

• Ensure that platforms and integrations adhere to security, compliance, governance, and regulatory standards.

• Diagnose, optimize, and deliver continuous support for enterprise applications and integrations.

• Assess emerging technologies and propose enhancements that bolster digital transformation efforts.

• Establish best practices for cloud services, collaboration platforms, AI integration, and application governance.

• Engage in an on-call rotation as needed.

• Travel domestically and internationally as required.

• Perform additional duties as assigned by the manager.

⛳️ Requirements

• An associate degree is preferred or equivalent experience in Computer Science, Information Technology, or a related field, along with 2–5 years of experience in Office 365 and/or cloud-related systems.

• Proficient experience with administration and site design of the Microsoft 365 core platform.

• Proficiency in scripting with PowerShell, Python, or Bash.

• Experience with enterprise AI platforms.

• Strong background in SaaS application integration using APIs and automation.

• Familiarity with SharePoint, Power Platform, and Purview data classification/DLP administration and design.

• Experience with Microsoft 365 cloud services.

• Administrative experience with Jira and Confluence.

• Knowledge of security, compliance, and governance protocols.

• Experience in business process automation and productivity enhancement.

• Proficient in working with the Atlassian cloud stack, including Jira and Confluence administration.

• Understanding of Jira/Confluence add-ons and integration workflows.

• Proven experience with agile methodology.

• Familiarity with ServiceNow.

• Capacity to participate in an on-call rotation.

• Willingness to travel domestically and internationally.

• Background check is required.

• Authorization to receive software or technology controlled under applicable U.S. export control laws, if relevant.

🏝️ Benefits

• Equity for all employees.

• Flexible annual leave.

• Paid holidays.

• Volunteer days.

• Comprehensive private benefits plan including medical insurance for you and your family.

• Life insurance (3x compensation).

• Personal accident insurance.

• Fertility support.

• Paid parental leave.

• Employee Assistance Program.

• On-camera accommodations for technical, bandwidth, or location-related challenges during remote interviews.