IT Business Relationship Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the strategic IT leader for the development of business and IT strategies, encompassing solution discovery, service management, risk management, and relationship management.

• Deliver executive updates and share insights on technology risks, roadmaps, and programs.

• Consolidate IT business demand, prioritize programs and projects, and ensure cost transparency.

• Facilitate effective communication and agreements among clients, business units, and IT.

• Collaborate with executives to assess the benefits of IT initiatives and prioritize them accordingly.

• Work alongside IT leadership and business units to integrate new systems and enhance existing systems and processes.

• Contribute to the development of area business plans, business metrics, and production metrics.

• Team up with clinical and operational leadership to discover strategic technology and innovation opportunities that enhance health care delivery.

• Create business cases and requirements for technology-related business challenges.

• Anticipate business and regulatory challenges, recommending improvements for products, processes, or services.

• Lead projects characterized by significant risk and complexity, formulating strategies for project execution.

• Foster partnerships and resolve relationship challenges between IT, operations, and senior leadership.

• Oversee business relationship management, business strategy and planning, and portfolio/demand management as necessary.

• Cultivate relationships with senior decision-makers within client organizations.

• Develop ROI- and performance-driven value propositions to enhance patient outcomes and address client pain points.

• Coordinate IT activities to bolster operational excellence and leverage technology efficiently.

• Investigate industry practices and performance metrics.

• Construct and manage the IT pipeline, including tracking project status and devising resource allocation strategies.

• Engage in clinical, business, and operational strategy planning.

• Communicate current and future business directions and information requirements to IT, aligning them with IT strategic planning.

• Analyze portfolio initiatives, define measurable outcomes, and implement processes and tools to assess project benefits.

• Influence the direction and resource allocation for programs, projects, and services in accordance with policies and industry standards.

⛳️ Requirements

• Bachelor's Degree in Information Technology or a related field.

• Generally requires 7 years of experience assessing internal information systems' technical needs and serving as the interface between operational and technical experts.

• Familiarity with advanced applications of information technology in health delivery.

• Exceptional written and verbal communication skills.

• Strategic thinking capability to comprehend business direction, goals, and systems implications.

• Meticulous attention to detail in crafting functional requirements, risk assessments, cost estimates, plans, and project delivery tracking.

• Highly motivated self-starter with the ability to work independently.

• Capacity to apply judgment and creativity to solve unique, complex, or ambiguous problems.

• Ability to function effectively in both leadership and supportive team roles.

• Awareness of business and technical risks, funding availability, and IT organizational capabilities.

• Recognized expertise in integration across functional and business domains.

• Ability to influence and guide work teams.

• Strong mentoring and knowledge transfer skills.

• No licensure, registration, or certification is required.

• This position may require travel and exposure to road and weather hazards.

• Capability to operate all necessary equipment to perform the job.

🏝️ Benefits

• Comprehensive Total Rewards benefits and well-being programs.

• Competitive compensation.

• Premium pay options such as shift and on-call pay, where applicable.

• Incentive pay for select roles.

• Opportunity for annual performance-based salary increases.

• Paid Time Off programs.

• Medical, dental, vision, life, and short- and long-term disability benefits.

• Flexible Spending Accounts for eligible healthcare and dependent care expenses.

• Adoption assistance.

• Paid parental leave.

• Defined contribution retirement plans with employer matching.

• Additional financial wellness programs.

• Educational Assistance Program.

• Some travel required for implementation efforts.