IT Business Analyst, D365, Certinia

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with business stakeholders to gather, document, and validate business requirements.

• Transform business needs into functional specifications, user stories, and process workflows.

• Work alongside Solution Architects, Developers, and QA teams to ensure accurate implementation of requirements.

• Perform gap analysis, feasibility studies, and impact assessments for proposed modifications.

• Organize workshops, stakeholder meetings, and sessions for requirements gathering.

• Evaluate current business processes and propose enhancements for improved efficiency and effectiveness.

• Assist in user acceptance testing (UAT) by creating test scenarios, monitoring defects, and ensuring resolution of issues.

• Develop business requirements documents, functional specifications, and workflow diagrams.

• Offer continuous support for systems, processes, and applications after implementation.

⛳️ Requirements

• Bachelor's degree (ideally in BA / BS in Computer Science, Business, MIS) or equivalent work and/or military experience.

• Over 3 years of experience as a skilled business analyst on software development teams.

• Strong proficiency in SQL, Salesforce, Power BI, and technical writing.

• Advanced skills in MS Excel, MS Word, MS PowerPoint, and MS Visio / LucidChart.

• Proficient in agile software development methodologies and board management tools, such as AzureDevops & Jira.

• Solid understanding of project management principles.

• Experience with large implementations, third-party vendor tools, and integration with ERP, CRM, PSA, and portal tools.

• 2-4 years of experience with Dynamics 365 F&O General Ledger / AP / ExFlow AP or Certinia Quote to Order / Project Scope to Closure / Forecasting & RevRec / Personas.

• Strong analytical, strategic, and problem-solving skills.

• Expertise in business process modeling, requirements elicitation, and gap analysis.

• Ability to simplify complex systems and processes.

• Proven ability to handle multiple concurrent tasks and adapt to shifting priorities.

• Excellent interpersonal, written, and verbal communication skills.

• Strong presentation and facilitation skills.

• Proficient in conducting interviews, workshops, and discovery sessions.

• Experienced in establishing and maintaining relationships with business units, partners, and executives.

• Broad business and technical knowledge.

• Strong background in accounting and financial systems, with experience in supporting financial teams and systems being a plus.

• Direct support experience for end-users in Dynamics 365 F&O General Ledger / AP / ExFlow AP or direct support for end-users in Certinia Quote to Order / Project Scope to Closure / Forecasting & RevRec / Personas.

• Other preferred application experience includes Salesforce, CPQ, Vertex, ExFlow, Xait.

• Must be a US Citizen.

• Certification as a Scrum Master (CSM) and Certified Business Analysis Professional (CBAP) with a minimum of 3 applied years is a plus.

🏝️ Benefits

• Remote work arrangement.

• Associated travel of 5%.

• Equal Opportunity Employer.

• Reasonable accommodations available for individuals with disabilities.