IT Business Analyst – D365, Certinia

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with business stakeholders to gather, document, and validate business requirements.

• Convert business needs into functional specifications, user stories, and process flows.

• Work alongside Solution Architects, Developers, and QA teams to ensure accurate implementation of requirements.

• Perform gap analysis, feasibility studies, and impact assessments for proposed modifications.

• Lead workshops, stakeholder meetings, and requirements-gathering sessions.

• Evaluate existing business processes and propose enhancements for efficiency and effectiveness.

• Assist in user acceptance testing by creating test scenarios, tracking defects, and facilitating issue resolution.

• Draft business requirements documents, functional specifications, and workflow diagrams.

• Offer continuous post-implementation support for systems, processes, and applications.

⛳️ Requirements

• Bachelor’s degree (preferably a BA/BS in Computer Science, Business, or MIS) or equivalent work and/or military experience.

• Over 3 years of experience as a proficient business analyst on software development teams.

• Strong knowledge of SQL, Salesforce, Power BI, and technical writing.

• Advanced proficiency in MS Excel, MS Word, MS PowerPoint, and MS Visio/LucidChart.

• Proficient in agile software development methodologies and board management tools such as Azure DevOps & Jira.

• Solid understanding of project management principles.

• Experience with large-scale implementations, third-party vendor tools, and integrations with ERP, CRM, PSA, and Portal systems.

• 2–4 years of experience with Dynamics 365 F&O General Ledger/AP/ExFlow AP or Certinia Quote to Order/Project Scope to Closure/Forecasting & RevRec/Personas.

• Strong analytical, strategic, and problem-solving skills.

• Expertise in business process modeling, requirements elicitation, and gap analysis.

• Ability to simplify complex systems and processes.

• Capacity to manage multiple concurrent work streams and adapt to shifting priorities.

• Excellent interpersonal, written, and verbal communication abilities.

• Strong presentation and facilitation skills.

• Proficient in conducting interviews, workshops, and discovery sessions.

• Experience in building and maintaining relationships with business units, partners, and executives.

• Adaptable and flexible in fast-paced, dynamic environments.

• Broad knowledge of business and technical aspects.

• Must be a US Citizen.

• Direct support experience for end users in Dynamics 365 F&O General Ledger/AP/ExFlow AP or in Certinia Quote to Order/Project Scope to Closure/Forecasting & RevRec/Personas.

• Having Certified Scrum Master (CSM) and Certified Business Analysis Professional (CBAP) certifications with a minimum of 3 years of applied experience is a plus.

• Experience in accounting and financial systems supporting financial teams and systems is a plus.

• Other preferred application experience includes Salesforce, CPQ, Vertex, ExFlow, and Xait.

🏝️ Benefits

• Remote work arrangement available within the Continental US.

• Associated travel limited to 5%.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

• Reasonable accommodations provided for individuals with disabilities.

• Applications accepted on a rolling basis.