Invoice Processing Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Evaluate and confirm the accuracy and completeness of medical records invoices from hospitals, provider offices, and third-party release-of-information vendors.

• Assess invoice charges against relevant state and local fee statutes, flagging any overcharges or non-compliant fees for escalation.

• Process payments via provider portals, phone, mail, and other channels, ensuring confirmation of receipt and application.

• Challenge duplicate, incorrect, or excessive invoices, following up with providers until the issues are resolved.

• Record every invoice, payment, and dispute in internal systems to maintain current and auditable payment status.

• Collaborate with the records retrieval team to ensure records are released promptly once payment is confirmed.

• Maintain accurate provider payment information, including accepted payment methods, portal instructions, and billing contacts.

• Safeguard financial information and adhere to data privacy and payment security protocols.

• Identify workflow enhancements and collaborate with engineering and product teams to automate repetitive processes.

• Attain a brief and consistent invoice-to-payment turnaround time.

• Prevent duplicate or erroneous payments and pinpoint savings from disputed overcharges.

• Document and disseminate provider payment playbooks.

⛳️ Requirements

• Previous experience in accounts payable, billing, or invoice processing.

• Familiarity with US medical records, healthcare billing, or legal services is highly advantageous.

• Exceptional attention to detail.

• Ability to read and apply rules and regulations, such as state fee schedules, to actual invoices.

• Strong proficiency in both written and spoken English.

• Comfort in communicating with US provider offices and professionally addressing incorrect charges.

• Organized and dependable, capable of managing a high volume of invoices without oversight.

• Tech-savvy and quick to adapt to new portals, tools, and workflows.

• Possess an ownership mindset.

• A resume and LinkedIn profile link must be submitted.

🏝️ Benefits

• Opportunity to work in a dynamic and supportive environment.

• Competitive salary and comprehensive benefits package.

• Professional development and growth opportunities.

• Flexible work arrangements to promote work-life balance.