Invoice Analyst

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Daily review of new invoices through SAP and the Telecom Expense Management System (TEMS) queues, prioritizing actions based on payment due dates and supplier criticality.

• Supervise email and ticketing systems for disconnection alerts, overdue notifications, and rejected invoices; ensure ticket updates occur at least weekly.

• Identify invoices that need immediate attention and escalate those related to disconnections to Vendor Managers.

• Verify invoice numbers, vendor names, currencies, bank accounts, and PO numbers against internal documentation.

• Ensure that taxes and fees are accurately separated from PO line items and calculate tax versus surcharges according to internal guidelines.

• Validate invoice line items against contract deliverables within TEMS.

• Confirm that billing start dates correspond with service acceptance dates and that services are not billed beyond termination dates.

• Update TEMS data with billing Circuit IDs and other unique identifiers.

• Calculate and validate variable usage charges against rate tables and minimum commitment thresholds.

• Record discrepancies for Special Process vendors in issue trackers for Vendor Managers.

• Initiate tickets for missing invoices, payment failures, funding requests, and master data updates.

• Conduct final checks on PO health for those trending towards insufficient funds or containing unapplied credit notes.

• Process Credit Notes and True-Up invoices, documenting exchange rates and original invoice references.

• Track and validate late fees; approve legitimate fees under $1k USD and forward higher amounts for review.

⛳️ Requirements

• A Bachelor's degree in finance, accounting, or a related business discipline is preferred.

• 4-6+ years of experience with payment systems in large multinational corporations, including accounts payable operations, invoicing procedures, payment terms, and accounting methods.

• Experience with invoice and payment systems such as SAP.

• Exceptional oral and written communication, interpersonal, and analytical skills.

• Experience interacting across multiple levels within an organization.

• Ability to work effectively both independently and as part of a team.

• Proficient in advanced spreadsheets and basic data analytics, with a preference for Google Sheets.

• Excellent organizational, prioritization, and multitasking abilities.

• Strong attention to detail and a sense of urgency.

• Capability to consistently meet deadlines.

• Self-starter with the ability to take responsibility for projects and see them through to completion.

• Familiarity with technical concepts related to data center operations and/or network backbone operations is preferred.

• Experience in telecommunications is preferred.

• Familiarity with ticketing systems for issue reporting and software/process bug tracking is preferred.

🏝️ Benefits

• Medical insurance through UHC (PPO, HSA, Surest options).

• Medical insurance through Kaiser (HMO option only) exclusively for California employees.

• Dental insurance provided by UHC.

• Nationwide Vision coverage by UHC.

• Flexible Spending Account for Health & Dependent Care.

• Pre-Tax Account for Commuter Benefits/Parking & Transit (location-specific).

• Continuing Education and Professional Development offered via various integrated platforms, such as Udemy and Coursera.

• Corporate Wellness Program provided by Goomi Group.

• Employee Assistance Program.

• Wellness Days.

• 401k Plan.

• Basic and Supplemental Life Insurance.

• Short Term & Long Term Disability coverage.

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance.

• Tuition Reimbursement (available 6 months after the start date, capped).

• Paid Time Off (accrued and prorated, maximum of 120 hours annually).

• Paid Holidays.

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law.