International Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the performance and expansion of global Amazon marketplaces

• Formulate strategies aimed at boosting sales, enhancing conversion rates, attracting customers, and fostering loyalty

• Monitor revenue, profitability, advertising effectiveness, inventory health, and customer experience metrics

• Generate forecasts and collaborate with Supply Chain and Operations to ensure product availability

• Manage partnerships with Amazon agencies, set priorities, offer recommendations, and oversee execution

• Optimize product assortment, bundles, pack sizes, listings, catalog performance, and product content

• Work alongside Creative and Content teams on product pages, images, videos, and brand content

• Team up with Operations and Supply Chain regarding inventory, replenishment, and international logistics

• Plan and execute product launches on marketplaces, promotions, retail events, and advertising support

• Analyze sales data, traffic, conversion rates, advertising performance, reviews, competitors, and marketplace trends

• Ensure compliance with Amazon policies, marketplace regulations, and regional laws

• Address issues related to account health, catalog management, pricing, and unauthorized sellers

• Collaborate across departments to achieve marketplace initiatives and shared business objectives

⛳️ Requirements

• Any combination of education and work experience that meets the stated minimum requirements will be considered

• Experience managing international Amazon marketplaces, ecommerce strategy, analytics, sales, profitability, advertising, inventory, and customer experience is implied by the responsibilities of this role

• Willingness to travel to Headquarters in Vista, CA as required

• Familiarity with Amazon policies, marketplace requirements, and regional regulations

• Capability to address labeling, regulatory, tax, and documentation requirements

• Ability to work collaboratively with Marketing, Creative, Content, Operations, Supply Chain, Finance, Customer Experience, Sales, and external partners

• Dedication to diversity, inclusivity, and equity

🏝️ Benefits

• Comprehensive company-paid medical (PPO), dental, and vision coverage for employees and their dependents

• Annual discretionary bonus

• 13 paid holidays

• Profit-sharing retirement plan

• Childcare assistance program

• Access to specific health services that may be limited in your state

• Discounts on Dr. Bronner’s products

• Education Investment Initiative

• Bring Your Dog to Work program

• Complimentary daily vegan lunches

• Participation in Green Team and Toastmasters

• Vanpool Program

• Employee Giving Program