Intern, Product Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as an integral part of the product team by participating in standups, design and product marketing discussions, and product evaluations.

• Monitor and evaluate competitors and similar products to pinpoint feature deficiencies, emerging trends, and unmet requirements.

• Maintain a weekly competitive tracker that includes feature launches, significant releases, and changes in competitor positioning.

• Engage with users aged 16 to 25 through recruitment and interviews to grasp their language, listening preferences, and unmet needs regarding music discovery and sharing.

• Assist in usability and concept testing for new features and prototypes.

• Gather both qualitative and quantitative feedback and convert it into actionable recommendations for sprints.

• Analyze audience reactions to curation and algorithmic suggestions.

• Research visual and interaction trends within music, social media, and related applications for product and design teams.

• Keep an eye on Reddit, Discord, TikTok comments, and app store reviews to identify pertinent themes.

• Collaborate with community and R&D teams on user feedback initiatives.

• Draft survey questions, monitor feedback and bug reports, and document recurring themes.

• Organize and tag interview notes, clips, and findings in the research repository.

• Compile findings into concise internal documents and prepare a comprehensive 12-week report and presentation.

• Lead a self-directed product research project and present findings to the team.

⛳️ Requirements

• Currently enrolled in a Bachelor's Degree program or higher at an accredited institution.

• Must have completed the Sophomore year or later.

• Enrolled in at least one class in the semester/quarter prior to participating in the internship program.

• Must be returning to school for at least one semester following the completion of the internship program.

• Cumulative GPA of 3.0 or higher.

• Genuine interest in consumer products and how individuals discover, share, and discuss music.

• Excellent written communication skills.

• Comfortable conducting interviews with unfamiliar individuals and asking follow-up questions.

• Well-organized and self-motivated, capable of managing multiple research threads with minimal supervision in a remote setting.

• Proficient in working with survey results and basic data sets.

• Familiar with TikTok, Instagram, Discord, Reddit, and major streaming services.

• Ability to handle confidential information regarding products, partners, and roadmaps with discretion.

• Must successfully complete a post-offer background check and drug screening.

• Preferred degree program in business, marketing, design, human-computer interaction, communications, music business, or a related field.

• Previous internship, coursework, or project experience in user research, product management, marketing, or design is advantageous.

• Practical experience with interviews, surveys, or usability testing is a plus.

• Experience in building an audience, creating content for social platforms, or moderating online communities is a plus.

• Familiarity with Figma, Notion, and survey or analytics tools is a plus.

• Proficiency with AI tools is a plus.

• Personal engagement in music as a musician, DJ, playlist curator, writer, or active community member is a plus.

🏝️ Benefits

• Paid internship.

• Employee discounts on HARMAN and Samsung products, including JBL, Harman / Kardon, AKG, and others.

• Opportunities for learning and development through HARMAN University programs.

• Wellness benefits.

• An inclusive and diverse work environment that encourages professional and personal growth.

• Paid sick leave may be available.

• Medical benefits may be available.